SpareFareReviews of sparefare.net

I purchased an Air New Zealand credit voucher through SpareFare in good faith. After the purchase, Air New Zealand confirmed that the original voucher holder reported fraud to their bank and the credit was refunded to the original cardholder. As a result, the credit was void and any ticket booked with it was cancelled. In short: I paid SpareFare, and received nothing. I have contacted SpareFare multiple times via their contact form and received no response whatsoever. No refund, no replacement, no explanation. This is not a minor issue or a delay — this is the sale of a fraudulent voucher followed by complete silence. I am now forced to pursue a chargeback through my credit card provider. Based on my experience, SpareFare offers no buyer protection, no customer support, and no accountability when things go wrong.

Everyone here is right. I won a final bid of a Ticket in the amount of $1,010 and the voucher never showed up and I got an autoamted email says they would refund me but they NEVER did. Customer service does not exist. No one answers the phone and no one answers email. This site is a scam!! Stay away!

I have sold my Transavia flight company voucher via Sparefare. There is a problem that I can not create a Stripe account due to country restriction, I live in Turkey. I can receive the payment via Bitcoin or other cryptocurrencies or other available payment channels but no one ask me about alternatives recently. I have sold it on January, 11. If you give information about other options, I can share the details of transactions. Thank you, yours sincerely. Muhammet Esin

Like many others, it has been a truly disappointing experience for me. Sold my airline voucher for dirt cheap thinking i could gain some petty cash. Transfer was successful and customer service was extremely helpful and responsive along the way until voucher was released to buyer. 10+ days passed and despite numerous attempts of connecting to their customer service for my money, there is zero response.

Very disappointed so far. Website looks great and this will be a useful service if it ever works smoothly as there is definitely a gap in the market for this. It has been 16 days since my voucher was confirmed as sold but have still not received payment. I edited my stripe details via the provided link after the sale, however i cant check that my details are correct as the link is now broken. I understand that there was some issues with payments and I accept that as a new business there will be hiccups along the way, however judging by the replies to previous reviews this should now be sorted. Again, this may be something i am doing wrong, however I cannot seem to contact anyone for assistance. I have tried the live chat numerous times and left messages and have been ignored thus far. Customers will be much more likely to forgive delays in payment if there was clear communication but there is none. This is not a small amount of money and contact from Sparefare would alleviate any stress. Disappointing

After being a devoted customer of this business/site, a true fan of their service, they have completely disappeared from a customer service standpoint. I purchased a voucher (an expensive one of several thousand USD) and never received the voucher info. I contacted them daily on email, through their social media accounts, and on the website chat. I received no response whatsoever. I even emailed a customer service rep by the name of Kim directly who had helped me in the past. No response. It has been more than a week........ As far as I can tell, the business is defunct, but the website is still up and accepting payments. This experience caused me great stress at the thought of losing $5k. Beware of SpareFare! It was my favorite business, and now I guess is s scam or defunct.

I had a very bad experience with Sparefare. I sold a voucher on their platform over one month ago and never received the payment. Since then, they have completely disappeared. No replies in the chat, no replies to emails, and no support of any kind. The website does not work as it should and there is no clear information about payment timelines or how sellers can actually get their money. At this point, it is impossible to understand who to contact or what steps to take. This lack of communication and transparency is unacceptable, especially when money is involved. I strongly advise against using this platform until they fix their support and payment processes.

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