Jessica R.
Products good. Process flawed.
They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has been even worse, it's taken weeks and still awaiting finalization. I like the brand but would probably not purchase direct from them again.
Response from SPANXSep 23, 2026
Hi there! Thanks for sharing your experience, and we're sorry to hear about the delays on your return refund. We forwarded your feedback to the correct team at SPANX to see how we can partner with our carrier to do better in the future. In the meantime, we do see you've received your refund! Thank you for your patience while you received that. If you're open to shopping with us again in the future, please feel welcome to email us at [email protected] so that we can lend a hand as soon as possible.




