SpafinderReviews of spafinder.com

You have to have the exact amount to use your card, which is near impossible. So they pretty much take your money and keep it. Just get someone a Visa gift card or direct gift certificate instead. I have three of these collecting dust.

so for my wedding a longggg time ago a family member bought us a spafinder voucher for a £100"uk" its something that i have been meanin g to sort out and get somewhere booked the only trouble now i remember is that i could never find anywhere close to us in the uk , no expiry date on my voucher but now after reading all these reviews can clearly see why everyone is leaving a one star - my nearest place is abroad

My mother gave me a spafinder multi-use card for Christmas and someone hacked it and stole all of the balance. I was so sad because I really needed it. I also felt sad for my mom because she lost her money. I phoned Spafinder in the UK because I live in the UK but my mom lives in California,and asked if they could help me, since it was easier than phoning the US number. I asked many times, ", are you sure you can help me, it was purchased in California" the guy assured me he could help me. Told me wait a few days for a reply, after he told me on the phone that it had been used. I actually had to ask him multiple times "But used WHERE? WHICH STATE?" we were in northern California,if used elsewhere it was NOT ME. He said ", oh...yeah...it was used in Minnesota" it just felt so cagey, why would he not say that right off the bat? To top it all off, they come back to me almost a week later saying " oh we can't help you we only help UK people who purchased cards in the UK" That's exactly why I asked so many times if you could even help me. Also,how is he going to say he never encountered this, when they hack giftcards balances all the time? How have you never heard of this? Even I've heard of this scam. It's super common. I told him, can you not ask your manager or something? What the hell. He was clueless. Needless to say, I have never in my LIFE been to Minnesota. And they don't even care. Now I'm back to square one having to go through the whole process all over again. Horrible experience. And also, a lot of those places they list on their website don't even accept these cards. 100% stay away. Incompetent people on the phones. Ridiculous. Enjoy my poor moms money!

Avoid! I don't know who actually accepts these but I got one as a gift and there are no spas that accept them, but the website makes it look like there's tons of spas. I have not been able to find anyone to accept them near me in LA. I actually have only called places their website lists as "accepts SpaFinder!" and not a single one of them actually accepts SpaFinder and none call me back. If I could actually use these it would be great, but I'm tossing the card because it's an obvious Scam!

Scam my partner bought vouchers that say they’re valid till 2024. They kept his money and won’t honour the vouchers.

When I first got a spafinder gift card I was able to use it at a small local spa. Now it’s telling me I have to go to Golden Colorado for a manicure (I’m in New Jersey). No longer useful to me. Rip off.

I placed an order for gift cards to be sent to my employees for the holidays. The cards were not received and I had to follow up 3 times to get them to send them to me for me to then forward them to my employees making the whole interaction strange. I also never received a confirmation receipt or invoice so I could expense it. I had to reach out to someone 5 times and I still can't get someone to send me a receipt. So aggravating. A complete waste of my time during the busiest time of the year. I will never use Spafinder again. 12/28 My recipient for the e-gift card had to reach out to tell me that the link expired. They attempted to book a massage and when they clicked on the link it stated "address not found rerouting to home page". I then had to contact Spa Finder a 8th time asking for them to fix the issue. When I asked why the link would expire 7 days post purchase they told me it was for security reasons? How does that make any sense? I was told they would fix it and email me the updated e-cards. 10 hours later...still no email of the e-cards. 7 days later, credit card charged, 8 attempts to fix it and I still do not have functioning e-gift cards for my employees. I've given up on a fix and now I want a full refund and will ask my employees to expense a massage instead.

I paid for a monthly subscription of $10/month and you guys charged my business account 31 times. Not a good way to start off a business partnership. Why are you deleting my comment? I called customer service and nothing was resolved. I have a case number.