Jaida C.
I love my Luna Light
I love my Luna Light! It’s perfect for my clientele! They notice great changes in their skin and it adds to the treatment experience

THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jaida C.
I love my Luna Light! It’s perfect for my clientele! They notice great changes in their skin and it adds to the treatment experience
Craig R.
My husband and I had the unfortunate experience of meeting Giovanni at Inglot in the Hilton Hawaiian Village this month. We bought the Jupiter Light Therapy device. Once we got home I started researching light therapy. I was incredibly ripped off! Light therapy does help with many things, but these devices are OUTRAGEOUSLY priced! And to top things off, I also purchased the Space Touch Cosmo device. I am a senior citizen and should not have spent that much money. I will be paying off my credit cards for years. Giovanni is a charmer and a ruthless salesman. Stay away from Inglot in Hawaii. I am so upset just typing this and will be paying for a humongous mistake for years to come. All of these products can be purchased for 1/10 of what they are getting. STAY AWAY! And to top things off, they do not take any returns for money back. Only returns for credit! WHY would I want to get a product that is just as OVERPRICED as what I returned. If you want that, you only have a 2 week window. I notified Giovanni of my dissatisfaction within the 2 week window, but by the time we had emailed back and forth, it had passed. But again, why would I want a credit from a company that is scamming people?!!!!! I want my money back!!!!
Response from spacetouch.comSep 14, 2026
Thank you for such a detailed account, and I'm sorry — both for the amount you spent and for how this has affected you financially. That's a real and serious consequence, not just a bad shopping experience. We want to look directly into what happened at Inglot in the Hilton Hawaiian Village. On the return window: you did the right thing by notifying Giovanni within the two weeks, and it's not fair for that window to effectively close on you because of the time it took to go back and forth over email. That's worth addressing directly, not treating as your window having simply expired. Please reach out to us at [email protected], reference this review, and include the dates you first reached out to Giovanni. We want to look at this based on when you actually raised the issue, not when the email thread happened to end.
Keith R.
We love our Spacetouch Vega. We actually have two; a Vega and a Jupiter. We loaned our Vega to our adult son and somehow he lost the charger. I contacted Spacetouch and explained the situation and was informed they normally sell a replacement charger but in this instance they would give me a charger! Awesome! They not only gave me a charger but stayed in constant email communication; keeping me informed on progress e.g. the order had been place; shipping label created, charger on the way etc. Absolutely awesome customer service!!
Deb
I love using the Jupiter and it has literally improved the health of my skin! The customer service team is exceptional and I've had all my questions answered in a timely and professional manner. Thank you for providing such an incredible device and customer care. With appreciation!
Carrie
An AMAZING device that serves so many different important purposes from using the red/blue light for skin & beauty to relieving joint/muscular pain using the blue light. Thank you for a remarkable product! I've talked with friends who also use the Jupiter and LOVE it!!
Eva P.
I love my Space Touch Jupiter, but like most things they eventually malfunction. Fortunately, the Space Touch company stands behind their guarantee to replace, if needed. I reached out and received a quick response from Jeanne. She is amazing! From first steps of submitting my claim to tracking and receiving my replacement, she was in constant communication. She streamlined the process for me and made me an even bigger fan of the Space Touch company!
Dina A.
Wonderful…replaced quickly
Debbie P.
Customer service was great. Responded quickly about my Jupiter that was not working. They had me try a few things to see if the problem could be resolved. When that did not work they had me returned the device to them & they replaced it within a few days. I am very pleased with this company.