spacetouch.comTHE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jason D.
I’ve had my Jupiter device for 18 months when it started to lose its charge, I emailed the call centre and they kindly sent me a pre paid label to send my device from the UK to Las Vegas, after some investigation they have sent me a new device, I am extremely pleased with the service and the constant update that I have received from Jeanne! 5 star service :-)
Monica E.
Muy feliz con mi dispositivo Júpiter me está dando una apariencia más lozana y está desapareciendo la evidentemente paso de los años me ha gustado envejecer con space touch aún se me averió una de las luces y no quería ni enviarla pues me he acostumbrado a usarla cada vez que puedo muy feliz por los resultado por el servicio al cliente por su tecnología y por qué estoy más joven y más lozana de lo habitual así si vale la pena llegar a viejita gracias por ayudarnos a estar bellas y encontrar una solución tecnología y alcance de nuestro hogar en vez de ir a otros métodos más costosos
MONICA
I am really satisfied with the attention I received from Space Touch's customer service. Jeanne's follow-up to the warranty claim was excellent. I had some problems with customs processes. But in the end, Space Touch helped me to solve my problem with my Eyetech And again, I have my eye therapy with me. Space Touch is a serious company, and I would buy their products again. They respect their warranties and support you with their customer service team. My appreciation to Jeanne.
Janice J.
It’s a great product for three weeks. After three weeks the red light will stop giving off heat. I have returned the machine over and over and over again. Customer service is great at giving me a new one and each one that I’ve had has not worked longer than a month, Dont buy it.
Response from spacetouch.comSep 14, 2026
Thank you for the honest feedback, and I'm sorry — if every replacement has failed the same way, at roughly the same point, that's not bad luck, that's a real pattern we need to look into, not just keep replacing with more of the same. We appreciate that customer service has been responsive, but you shouldn't have to keep going through this cycle. Please reach out to us at [email protected], reference this review, and let's talk about something other than another identical replacement — whether that's a different model or another resolution entirely.
Meina D.
Great customer service! The Space touch company stands behind their guarantee. There's a problem with some of my LED lights after using it for a few years, I reached out and received a quick responsecfrom Jeanne. She's amazing! From first step submitting my ckaim to tracking and receiving my replacement. They even replaced it with a brand new one! Thank you Space Touch!!
SAMANTHA P.
My jupiter space touch was brought Sept and now won't charge??
Response from spacetouch.comSep 14, 2026
Please email [email protected]
Sandra B.
I purchased a Jupiter by Spacetouch about ten months ago. My husband never considered any type of skin care regimen, but when he saw my results, he began using the Jupiter. This device has transformed our skin and reduced facial lines. I can't say enough about the impeccable customer support provided by Spacetouch. Before utilizing customer support, I was skeptical of all of the rave reviews of the company's customer service. I'm now a believer. I was kept informed through every step in the process and received a replacement device right away.
Rebecca M.
My device quit working and they were very helpful about helping me return the old one and getting a new one.
