spacetouch.comReviews of spacetouch.com

I was a little nervous about my large purchase for the Jupiter. I decided to lean into the investment I made for my skin health, so I bought the extended warranty. Every penny I spent was with it. I had trouble with my device. So I sent it back. Jeanne and the skin care team made the process easy and I received a new device at no charge. In fact, the insurance was not needed to send the device back in the mail because the extended warranty covered that. Jeanne was extremely kind and helpful. Quick responses were always given with politeness. I feel confident that I have another issue, I feel as though I have a personal relationship with the team and they will take care of me again with ease.

Bought a Jupiter unit. I had some trouble with it and reached out to the claims department and was immediately contacted for tech support. Problem resolved. Communication was excellent.

Wonderful customer service from the Space Touch team. One of my devices was malfunctioning and they replaced it right away. I have many devices from them and they are a wonderful technology. I love their products !

I initially tried sending an email and didn't get a response. Then I submitted a warranty claim - OMG great service. I was able to replace my missing piece for a nominal amount of money and able to get back my Cosmo. The Cosmo is super awesome and I'm so glad to have it working again. The rep even sent me the guidebook again so I'm on to my full fledge skin and cellulite routines

My Jupiter device stopped working as expected. I contacted customed service and Jeanne asked me to return my device. I received a new Space Jupiter quickly. Thank Jeanne for good service!

The company was so responsive and professional. They made the experience easy. And also very prompt on resolving.

Have had the device for sometime and both my husband and I use it. For myself I use it for my skin with great results. My husband has trigeminal neuritis and using the device greatly reduces his facial pain. Recently my device just stopped working. We contacted the company and had absolutely no problems having it replaced! A warranty that actually worked! Can’t say enough about the product and the company ! Highly recommend!!

Customer service is top notch! I sent an email with questions and it was answered the next day. I had follow up questions and it was answered immediately. Ms. Jeanne was kind, professional and knowledgeable. I have the Jupiter and love it! It does what it says it’ll do ❤️