SpacejoyReviews of spacejoy.com

Unfortunately, they didn’t fulfill their end. I was given a credit for furniture, spent time with a designer on a space, selected furniture pieces, paid shipping, and order was never fulfilled. They kept saying they were checking with vendors and giving the run around. They could have been transparent and honest but super disappointed in how they handle their customers. Eventually I received an auto-email to review my order and that it was fulfilled. All lies. Truly unbelievable. What an unprofessional company.

Phone number and email are disconnected. No response to online order.

We ordered an item that ended up being out of stock. We initially requested the cancellation of our order on Monday, December 29, used Spacejoy's specific system for requesting the full credit card refund on Monday, January 5, and have now reached February without receiving a refund. Customer service is slow to respond. Do not do business with this company.

I worked for Spacejoy for several years as an interior designer. In the beginning, the company was genuinely great. Designers were high quality, everyone went through proper training and review, and we all worked under strong design standards. The team cared about quality and client experience, and it showed in the work. About a year ago, things started to decline significantly. Many talented designers left due to poor management, repeated payment delays, and very weak leadership. Around the same time, e-commerce became a major issue. Payments from clients were being processed, but orders were not actually being fulfilled. Many clients were left waiting for furniture and products with no clear communication or resolution. As of today, designers are still not being paid and are expected to continue working without compensation. Naturally, this directly impacts design quality and overall service. I personally left the company several months ago, and they still owe me money. Because of this, I would not recommend working for this company or hiring them to design your space. I was very loyal to Spacejoy for years, but people deserve to know what is really happening behind the scenes.

Be weary of this company. They may have been good at one point but you can tell they've gone down hill this last year. They are not currently paying their designers for the work that they are completing. They are having issues ordering products for customers and refunding customers. It feels like a Burke Decor situation. Would avoid at all costs.

They took my money before finding out that the product was discontinued. I had to reach out to them to find this out. Where is my product, oh sorry this is discontinued. After various emails they agreed to refund me. I have yet to receive my refund and it’s been over a month. I have filed a claim with the Better Business Bureau. I have been trying to contact Space Joy and they have gone silent. Buyer beware!

I purchased a table through Spacejoy and for about two weeks, I never had a shipping confirmation sent. I reached out via email inquiring, and got no response. I sent a second-request email, asking when the table would be delivered and finally received a response stating that the table was no longer available. Very surprising that they didnt know this sooner. Very frustrating having my money tied up with them for two weeks then being told my refund could take up to 7 to 10 days. I wouldn't do business with them again.

Fantastic experience from start to finish! I chose this experience through a Fab Fit Fun box earlier this year and it was the best choice ever! I took a few measurements and photos of my sparse living room and within days, received beautiful design options with links to all of the suggested products in the same email. I had a smaller budget that they stayed within and found lower-cost options that were still high quality. The furniture and accessories that purchased through Space Joy were shipped promptly and delivered with care. I can wait to get them started on my basement.