Space ArtsyReviews of spaceartsy.com

Great light 💡 👍 Love that is made by independent artist.

I had a weird experience but the product is satisfying and that’s why I’m putting a 4 star rating! I found space artsy on Facebook! I saw the promotion and bought the product. The price wasn’t correctly linked to the shown product meaning : they showed 3 of their products with the price of only one! Nevertheless in my speed the order was made! I saw my paiement went through and the message telling me I would get a confirmation email (which by the way never received). I then contacted space artsy to know when would I get their product. Unfortunately no answer was given at the time being… I then look on the reviews and a lot of people where complaining about the company saying it’s a scam I started to think that way too until i received the product at home without any confirmation email! The product itself is amazing and it gives you a really cool light! I would recommend it 100% for ambient lighting etc I then received an email from the company by contacting them on this email address: spaceartsy official I also talked to them on how they could improve themselves to win trust of their clients and the person seemed to accepted the feedback! Overall stressful experience thinking I’m getting scammed but at the end product was delivered and really satisfying! I hope they will improve themselves and be able to spread their light in the world! Good luck to the team!

Absolute rubbish. Aurora lamp doesn't work. Got caught up in the black Friday adverts on Facebook where the lamp looks great. Paid £50 for what is an expensive paperweight. The switch doesn't seem to work, turns off or on at a whim and not when you press the button. Only kept it because my little kid liked the look of it when it was off. Took several weeks to arrive as well. Feel like I've been conned.

I ordered it and there was a hassle with the logistics company they let it ship with. The company GOFO they partnered with were not that great at communicating or looking for solutions. In fact they didn't help at all, neither did the person I spoke to through the phone. (Based in NL) However in hindsight the person I spoke to from SpaceArtsy was very accommodating. At first I also thought I might be disappointed with the quality once it was all sorted out, but I am wrong! The quality of the resin lamp is really good and not a knock off like people might suggest. The only reason it might not be the same as what you see on the photos is the editing, the vibrancy that cannot be reproduced comes back in the brightness and quality of the product.

After placing my order for the Aurora Bloom collection, I was a little concerned about the online reviews. The lights looked stunning online and I was excited to receive them. I originally ordered the wrong collection and I emailed customer services and they kindly agreed to switch my order to the collection I wanted. They promptly refunded the difference. They took about 2 1/2 weeks to reach me in the UK. I received an email when they were dispatched however, there was not really any other tracking details. The lights arrived and they are stunning. They look exactly like the images in the promotion. I am very happy with them. I would say that they are smaller than I expected. Especially for the price. Particularly "The Witchery". Overall I am happy with my purchase. If you are considering placing an order, bare in mind the points I have made. They are small but they look great. Be prepared for a little bit of a wait for delivery. Which is understandable since they are sent from the USA. I may return and order more in the future.

not a single video on their website of their lamps in action. that’s because it’s all fake!

I'm very pleased with the customer service of Space Artsy. My order wasn't fully what I expected and after a decent explanation from the team and the discussion we had, we came to a solution. I'm a happy girl and happy with my lamps. They are beautiful. Thanks to S. and her great following up!

I ordered on 22nd November in time for a Xmas present and despite numerous emails chasing (there is no contact number to speak to them) I still haven't received my order on 22nd January Their customer service is non existent! On the rare occasions that they bother to respond they always say they are "awaiting an update" which never comes