Space ArtsyReviews of spaceartsy.com

I'm not sure what to say Evri never gave me tracking updates never reached out and left the parcel unattended in a hallway on the opposite side of a locked security door hidden which then got picked up by a local postman who mistook it for a returns parcel and slapped a label on it and took my light bulb with him and now its deemed lost, would have been nice to see what my Violet Nebula looked like i wonder what they did with it and if someone is now using my light bulb :(

They sent broken product, won’t accept return or reply to email, but dispute the credit card carrier.

Absolute rubbish. Aurora lamp doesn't work. Got caught up in the black Friday adverts on Facebook where the lamp looks great. Paid £50 for what is an expensive paperweight. The switch doesn't seem to work, turns off or on at a whim and not when you press the button. Only kept it because my little kid liked the look of it when it was off. Took several weeks to arrive as well. Feel like I've been conned.

not a single video on their website of their lamps in action. that’s because it’s all fake!

I ordered on 22nd November in time for a Xmas present and despite numerous emails chasing (there is no contact number to speak to them) I still haven't received my order on 22nd January Their customer service is non existent! On the rare occasions that they bother to respond they always say they are "awaiting an update" which never comes

I placed an order on 17.12.2025, but nothing has arrived to this day. In the emails, they only politely respond that my case is being reviewed, but unfortunately there has been no progress. Do not fall for it under any circumstances.

I have ordered the lamp 16.12.2025. No notification from them or carrier for the shipping number. Got an email that package was waiting for me and that I did not pick it up and it will be send back to them.... didnt get any notification from carrier nor the PIN to open at delivery point. They said that they send the package again, gave me the old tracking number... this is a big scam. Today its 14.01 don't have the lamp don't have the money. Dont buy from them this is a scam. And they are not answering emails. I should have looked at the reviews. But they are hiding reviews on their page... and only showing good review... this is BS company.

The products are NOTHING as advertised. These are CHEAP chinese knockoffs that are meant to take as much money as they can on your first order. They are charging you a premium price for an ADVERTISED premium product. They will send you garbage, horribly cheap looking light, and when you want to return it, they simply wont respond or send obviously templated responses that dont pertain to your message. This is frankly a scam, and they want you to spend as much money as possible on your first order by offering discounts, the scam you out of as much as they can the first order around. Avoid this company like the plague, easily the worst company ive EVER ordered from in my life.