Space ArtsyReviews of spaceartsy.com

I had a weird experience but the product is satisfying and that’s why I’m putting a 4 star rating! I found space artsy on Facebook! I saw the promotion and bought the product. The price wasn’t correctly linked to the shown product meaning : they showed 3 of their products with the price of only one! Nevertheless in my speed the order was made! I saw my paiement went through and the message telling me I would get a confirmation email (which by the way never received). I then contacted space artsy to know when would I get their product. Unfortunately no answer was given at the time being… I then look on the reviews and a lot of people where complaining about the company saying it’s a scam I started to think that way too until i received the product at home without any confirmation email! The product itself is amazing and it gives you a really cool light! I would recommend it 100% for ambient lighting etc I then received an email from the company by contacting them on this email address: spaceartsy official I also talked to them on how they could improve themselves to win trust of their clients and the person seemed to accepted the feedback! Overall stressful experience thinking I’m getting scammed but at the end product was delivered and really satisfying! I hope they will improve themselves and be able to spread their light in the world! Good luck to the team!

I ordered it and there was a hassle with the logistics company they let it ship with. The company GOFO they partnered with were not that great at communicating or looking for solutions. In fact they didn't help at all, neither did the person I spoke to through the phone. (Based in NL) However in hindsight the person I spoke to from SpaceArtsy was very accommodating. At first I also thought I might be disappointed with the quality once it was all sorted out, but I am wrong! The quality of the resin lamp is really good and not a knock off like people might suggest. The only reason it might not be the same as what you see on the photos is the editing, the vibrancy that cannot be reproduced comes back in the brightness and quality of the product.

After placing my order for the Aurora Bloom collection, I was a little concerned about the online reviews. The lights looked stunning online and I was excited to receive them. I originally ordered the wrong collection and I emailed customer services and they kindly agreed to switch my order to the collection I wanted. They promptly refunded the difference. They took about 2 1/2 weeks to reach me in the UK. I received an email when they were dispatched however, there was not really any other tracking details. The lights arrived and they are stunning. They look exactly like the images in the promotion. I am very happy with them. I would say that they are smaller than I expected. Especially for the price. Particularly "The Witchery". Overall I am happy with my purchase. If you are considering placing an order, bare in mind the points I have made. They are small but they look great. Be prepared for a little bit of a wait for delivery. Which is understandable since they are sent from the USA. I may return and order more in the future.

UPDATE: I did get a response after emailing to ask for an update and my lamp then arrived the following day. It's beautiful 💕. Faith restored, but earlier communication would have made for a more positive experience. I received the request for a review before the item which is still "ready for despatch" despite being ordered and paid for 10 days ago. No response to my request for an update on when I will receive the item either. Not happy and can't recommend at this point in time ...

First off the negatives. No delivery information and i did start to get worried... however saying that it was within the delivery time frame they gave me which was 1 to 2 weeks (i just had no tracking No or information. (Bearing in mind its nearly Christmas i didnt think that the time was unreasonable). Boxes were a little tatty so i may rebox the lamp. it arrived today so 10 days after ordering. This was a present for my Step Dad and i went with the black lamp and Galaxy bulb. Now im tempted to keep it. It really is a beautiful. The lamp itself is actually well made which i wasn't expecting but the bulb itself is absolutely stunning. Definitely worth the wait and the price. Unique gift and I'm very much looking forward to his reaction of indifference towards it 😅

I had no issues with the delivery which arrived within less than two weeks, therefore I am quite surprised to see so many negative reviews. The quality of the bulb is fine. I bought it with 50% discount, maybe if I paid a full price I would expect slightly better quality, but I really think it is reasonable. The colours are beautiful. It has many shades to choose from. I wish I could attach photos here.