Space ArtsyReviews of spaceartsy.com

Shipping information is inaccurate, ordered one of their products as a gift, it still hasn't turned up. Received an email stating there has been an error with tracking numbers and to email them if I needed it, have still not received a response and have no ide where my order is, or who to contact to get resolved. Poor ordering experience and no customer service.

They lied and informed that the order has been shipped last week while it’s not even with the courier yet. The order is ridiculously late.

I've just come across these reviews after mine came because I wanted to order another one for my mam. I'm glad I didn't check the reviews before ordering because they'd have totally out me off! My lamp is beautiful and good quality, a little smaller than I was expecting but so worth it. I bought it in the sale, I'm not sure if its the kind of 'sale' that they have on always, but if not, I probably wouldn't pay full price for it. I'll definitely be buying myself something else when I put my next order in!!

I was a bit dubious about buying this after reading these reviews however I am really glad I did! It arrived within 10 days from ordering and is beautiful. The colours match with the colour scheme of my room and it’s not massive so doesn’t take up too much space. Perfect for my bedside table. Can’t wait to buy more 😄

I was dubious about ordering from this company as I had read the reviews here, however I decided to give them the benefit of the doubt as their products are so pretty and I couldn’t resist! My order has arrived today, about 7 days after I placed the order, to me, that’s more than acceptable. I ordered the ‘Mars’ bulb with a light up base, all plugged in and looks absolutely stunning. Will be buying from SpaceArtsy again!

These are cheap rubbish made to look appealing with a flashy website. The supposed high street store shown in the website doesn’t exist… its fake. I would return it but know I will never see the refund… lesson learnt - dont buy stuff off Insta!

Claims to have a studio in London but is not a legally registered company in the UK according to UK Companies House register. Claimed to ship from within UK within 10 days, lied, items were shipped from hong kong and took a month to arrive. Items arrived damaged and broken, now refuse to refund and forcing us to pay shipment to return broken goods to hong kong. The product description was a lie too, its not made from wood, but they continue to claim it is. Have contacted them multiple times and they keep offering 70% refund, this is against UK law, the gov.uk website clearly states that all online purchases should be refundable and returnable. They pretended to be in the UK and now UK law does not protect the buyer because they are in hong kong. Its going to cost us a lot of money to return broken goods, and I doubt we will ever see our money. Stay away. It's a drop-ship scam.

Sent me wrong order. Tried emailing 11 days ago but nobody wants to reply to me. Bad customer service won't order again.