SourgumReviews of sourgum.com

4.5523 reviews
Waste Management

Sourgum

About Sourgum

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.A single partner across every location ensures issues are resolved quickly andchanges are handled without operational disruption, all backed by coordinatedexecution and accountability.Order OnlineGet PricingA little more about us:Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.For more information, visit sourgum.com.

Sourgum (sourgum.com) has 523 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: sourgum.com
Website: sourgum.com
Category: Waste Management
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sourgum reviews

523 approved reviews, newest moderated first

Richard B.
Oct 3, 2024
great experience
great experience
Response from SourgumOct 9, 2024
Thank you, Richard! We're glad you had a great experience and appreciate your feedback.
Denise
Oct 1, 2024
Delivery/Pick up
Delivery/Pick up Delivery and pick up was easy to schedule and happened on time. Pricing was good and I appreciated the discount. Overage fee is fair.
Response from SourgumOct 3, 2024
Thank you for your review, Denise! We're glad the process was easy and the pricing worked for you. We hope to assist you again soon.
Jacqueline
Oct 1, 2024
Excellent experience
The customer service was superb and ordering a dumpster was easier than I expected. I didn't even have to be there for the delivery or pick up. I was very impressed with the experience end to end.
Response from SourgumOct 3, 2024
Thank you for the wonderful review, Jacqueline! We're thrilled to hear the process was so smooth and convenient for you. We appreciate your kind words and look forward to serving you again
Lorrie
Sep 25, 2024
The NO SHOW DUMPSTER company
I called and scheduled a dumpster for my home in Connecticut to help with a move. This was critical and the timing had to be just right. I had a date and was expecting the dumpster. I was told when I called that the dumpster was delivered (most likely to a neighbor since we have close numbers) It obviously was not, but that was simply a lie/cover up as he immediately said will get you one tomorrow (if you delivered it to another house in my neighborhood wouldn't you have to remove it, thus dropping it at my house?). The next day, same thing. No Show. I then cancelled the order altogether. Called another company who were SO PROFESSIONAL and ON TIME!
Response from SourgumOct 3, 2024
Thank you for taking the time to share your experience with us, Lorrie. We apologize for the inconvenience caused by the delivery issue and completely understand your frustration. Although we did our best to address the situation as quickly as possible given our limited dispatch hours over the weekend, we regret that this led to delays for your project. We understand your decision to cancel under the circumstances instead of our offer of compensation and an expedited service for Monday. We take your feedback seriously and will use it to improve our operations moving forward. We hope to have the opportunity to serve you better in the future.
Patricia
Sep 23, 2024
Great service
Great service
Response from SourgumSep 27, 2024
Thank you for the wonderful review, Patricia! We're glad our team and service made a positive impression.
Moises
Sep 22, 2024
I was satisfied with using sourgum
I was satisfied with using sourgum waste, as long as you can plan a couple days in advance everything goes smoothly, It was so easy everything was done over a quick phone call from ordering, to delivery, to pick up. Grant it I ordered multiple dumpsters on one project and it was very easy to use, I didn't waste my energy on sorting out trash removal as sourgum took care of that for me
Response from SourgumSep 27, 2024
Thank you for the great feedback, Moises! We're so glad to hear that our service made your project easier and hassle-free.
Kyle
Sep 21, 2024
Easy and reliable
Allison was always kind and very helpful.
Response from SourgumSep 27, 2024
Thank you for the kind words, Kyle! We're thrilled to hear that Allison was helpful. We'll be sure to pass along your compliments!
Gary
Sep 17, 2024
A Very Helpful Service
Delivered on time. Staff answered any questions quickly and were very helpful. Price was very fair. WE will recomend Sourgum to our friends and use them again.
Response from SourgumSep 27, 2024
Thank you for your review! We're glad to hear everything went smoothly, and we appreciate your recommendation, Gary. Looking forward to working with you again!

SourgumReviews of sourgum.com

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