SourgumReviews of sourgum.com

Response from SourgumSep 28, 2026

Hi Ted, We’re glad to hear you're happy with the quick turnaround! We aim to be as transparent as possible about potential charges. The initial confirmation email will always outline the included weight and any applicable fees so you know what to expect before pickup. If you ever have questions about rental terms or charges, our team is happy to review them with you. Feel free to reach out to our team at [email protected]. We appreciate your feedback and the opportunity to make our pricing and terms as clear as possible.

Response from SourgumAug 25, 2026

Thank you, Marco! We’re glad the ordering, delivery, and pickup went smoothly, and we’ll be sure to share your kind words with Liz. We’re sorry the dumpster arrived in that condition; it should have been ready to use without any extra work on your part. We appreciate you bringing this to our attention and are addressing the issue to help prevent it from happening again. If you have any questions, please don't hesitate to reach out at [email protected].

Response from SourgumJul 22, 2026

Hi James, Thank you for your feedback! That kind of reliable service is exactly what we aim for. If there’s anything we could have done to make your experience even better, we’d love to hear from you at [email protected].

Response from SourgumJun 24, 2026

Hi Alicia, Thank you so much. Knowing you came back for a second project is the best kind of feedback we can get. We're really glad the team was helpful. If there's anything about your experience that could have been better, we'd genuinely love to hear it. We're always looking to improve. Feel free to reach out at [email protected].

Response from SourgumApr 27, 2026

Hi Julie — thank you for your feedback! We’re so glad to hear that your overall experience was positive. We understand that not having a standard monthly payment option can be inconvenient, and we appreciate you calling that out. We’re always looking for ways to enhance the customer experience, and insights like yours play an important role in shaping those improvements. Thanks again for taking the time to share your thoughts.

Response from SourgumDec 2, 2025

Thank you for sharing this feedback, Rohit! We're glad to hear that our service made your waste removal experience easy and convenient. We appreciate your business and look forward to helping again whenever you need us.

Response from SourgumOct 6, 2025

Thank you for sharing your feedback! We’re glad to hear delivery and pickup went smoothly. We appreciate you bringing the issue with the dumpster’s condition to our attention — that’s not the experience we want for our customers. Please reach out to [email protected] and we would be more than happy to review the overweight cost for the dirt materials.