SourgumReviews of sourgum.com

4.5523 reviews
Waste Management

Sourgum

About Sourgum

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.A single partner across every location ensures issues are resolved quickly andchanges are handled without operational disruption, all backed by coordinatedexecution and accountability.Order OnlineGet PricingA little more about us:Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.For more information, visit sourgum.com.

Sourgum (sourgum.com) has 523 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: sourgum.com
Website: sourgum.com
Category: Waste Management
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sourgum reviews

523 approved reviews, newest moderated first

Mark K.
Nov 4, 2024
Great service at a fantastic price
Great service at a fantastic price
Response from SourgumNov 4, 2024
Thank you, Mark! We look forward to serving you again in the future.
Juanita
Nov 1, 2024
Just an all around great experience
Just an all around great experience. Drop off and pick were both on time and professionally completed. Customer service was also very good.
Response from SourgumNov 4, 2024
Thank you for the positive review, Juanita! We're glad that you had a great experience working with Sourgum and look forward to serving you in the future.
David H.
Oct 20, 2024
Stay away from these folks if you want timely service and follow thru.
1. Never picked the can up as promised. Was told on a couple of times it would be picked up asap. 2. Company demonstrated "poor customer" service by not keeping their word. 3. Their lack of prompt follow thru has forced our hands to take other action to get the container removed.
Response from SourgumNov 14, 2024
Thank you for your feedback, and we apologize for the inconvenience and frustration you've experienced with our service, David. We strive to provide reliable and timely service, and we clearly fell short in this instance. We understand that not picking up the container as promised disrupted your plans, as our system had noted it was removed on time based on the first driver sent out. Please know that we take your feedback seriously and are committed to improving the customer experience.
Lydia
Oct 19, 2024
Reliable
Very helpful and easy to secure services
Response from SourgumOct 22, 2024
Thank you, Lydia! We're glad you found working with Sourgum easy & look forward to serving you in the future
Paul
Oct 18, 2024
Great experience
The dumpster was delivered and picked up on time. No hidden fees or nonsense. Would definitely recommend.
Response from SourgumOct 18, 2024
Thank you for the positive review, Paul. We pride ourselves on transparent pricing. Looking forward to serving you again in the future!
Mansoor
Oct 18, 2024
Very professional service.
Very professional service.
Response from SourgumOct 22, 2024
Thank you, Mansoor! We look forward to serving you again.
Peachy N.
Oct 18, 2024
Easy dumpster rental
The dumpster rental was an easy process with seamless transactions. Transparent upfront pricing with no surprise add one. Delivery driver was nice & polite. Excellent customer service too.
Response from SourgumOct 22, 2024
Thank you for the great review! We’re happy to hear the process was smooth and we appreciate your feedback!
Nelson
Oct 15, 2024
Over priced it it over the weight
Over priced it it over the weight
Response from SourgumOct 18, 2024
Thank you sharing your experience, Nelson. We want to assure you that our weight calculations are based on the official weight tickets provided by state-regulated facilities. These facilities adhere to strict regulations and employ certified scale masters who ensure the accuracy and reliability of the weighing process. We rely on their expertise and equipment to determine the weight of the waste being disposed of. A copy of the ticket was sent you upon the completion of your rental. It is our aim to provide clear and comprehensive information to our customers, ensuring they understand the factors that contribute to their final bill. If you have any further questions or require any additional assistance, please do not hesitate to contact us! We are committed to addressing your concerns and hope to provide a better experience next time.

SourgumReviews of sourgum.com

About Sourgum

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SourgumReviews of sourgum.com

Sourgum reviews

Great service at a fantastic price

Just an all around great experience

Stay away from these folks if you want timely service and follow thru.

Reliable

Great experience

Very professional service.

Easy dumpster rental

Over priced it it over the weight

About Sourgum

About these reviews

More in Waste Management

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Sourgum reviews

Great service at a fantastic price

Just an all around great experience

Stay away from these folks if you want timely service and follow thru.

Reliable

Great experience

Very professional service.

Easy dumpster rental

Over priced it it over the weight