SourgumReviews of sourgum.com

Response from SourgumAug 20, 2025

Hello Raynette, Thank you for the thoughtful feedback! We are glad to hear that Alison was able to go above and beyond for you, as that is what our company aims to achieve. We look forward to working with you again in the near future!

Response from SourgumAug 11, 2025

Thank you for your feedback Terrence, We do try our best to acommodate changes in materials as they come up. When you originally rented this container it was for construction materials. Upon our first pick up attempt we saw it was filled to the brim with concrete and mixed trash. Clean concrete bins are typically taken at a flat rate to recycling facilities to save the customer money by not paying by the weight of the materials. In order to take it to one of these facilities, we advised you that it would need to have only concrete inside along with having to be leveled off. You agreed to level it off and remove the non concrete items. We came to remove it and the facility that processes the concrete rejected the material and had to seperate the non concrete items resulting in a contamination that was passed along and communicated to you. We are dedicated to providing you excellent service and would be more than happy to discuss any point of communication you felt deceived by and a resolution you would seem fit. Please reach out to our customer service team at [email protected].

Response from SourgumAug 20, 2025

Hello Jim, Thank you for the 5 stars and thoughtful review! We are glad to hear that the process was a breeze for you, as that is our companies goal. We look forward to working with you again!

Response from SourgumAug 6, 2025

We appreciate your 5 star review, Raul. We strive to provide the best in town service.

Response from SourgumAug 6, 2025

We appreciate your feedback, Joan, and look forward to servicing you in the future!

Response from SourgumAug 6, 2025

Thanks for the review, Mike. We believe the service speaks for itself! wWe look forward to helping you on your next project.

Response from SourgumAug 6, 2025

Thank you for the kind words, Robert. It means a lot to us to know were really helping! Were excited to have the opportunity to service you again soon.

Response from SourgumJul 23, 2025

Thank you for your feedback, Donald. We do try our best to prioritize deliveries and removals in a first come first serve order during the busy season and after a holiday lines at the disposal facilities can be up to 3 hour waits which causes the industry to be behind. We are still dedicated to ensuring you had a good experience, please reach out and we would be more than happy to discuss a solution that solidifies our dedication to our customers. We hope to provide you a better service in the future.