SourgumReviews of sourgum.com

4.5523 reviews
Waste Management

Sourgum

About Sourgum

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.A single partner across every location ensures issues are resolved quickly andchanges are handled without operational disruption, all backed by coordinatedexecution and accountability.Order OnlineGet PricingA little more about us:Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.For more information, visit sourgum.com.

Sourgum (sourgum.com) has 523 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: sourgum.com
Website: sourgum.com
Category: Waste Management
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sourgum reviews

523 approved reviews, newest moderated first

LEO ROOFING AND C.
Oct 1, 2025
Always wonderful to work with
Always wonderful to work with
Response from SourgumOct 6, 2025
Thank you for your kind words, Leo. We strive for excellent customer service and look forward to assisting you in the future.
customer
Oct 1, 2025
Delivery and pickup as ordered,
Delivery and pickup as ordered, Negative was that dumpster had dirt packed in the front, adding weight to my cost.
Response from SourgumOct 6, 2025
Thank you for sharing your feedback! We’re glad to hear delivery and pickup went smoothly. We appreciate you bringing the issue with the dumpster’s condition to our attention — that’s not the experience we want for our customers. Please reach out to [email protected] and we would be more than happy to review the overweight cost for the dirt materials.
jamel S.
Sep 30, 2025
I would not recommend this dumpster…
I would not recommend this dumpster company. The service was unprofessional from start to finish. The dumpster was delivered late on both jobs, and when it finally arrived, it was placed in the wrong spot despite clear instructions. They also hung up many times and were rude during phone calls. Gabriela, was very rude in particular. Communication was poor — getting in touch with anyone for updates or support was frustrating and time-consuming. On top of that, they tacked on hidden fees that were never explained upfront, making the final bill much higher than expected. Overall, unreliable and disappointing experience.
Response from SourgumSep 30, 2025
Thank you for sharing your experience Jamel, Upon arriving on site we encountered an issue where service was attempted but materials delivered blocked dumpster service. The trip charge was waived the first time, and upon attempting service again, we arrived on location there were materials blocking again. The charges you have incurred were for the wasted trip the second time. I will have to review placement instructions provided and I will speak to the team about the gaps in communication. I attempted to reach out and left a voicemail, to talk about your experience and how we could have served you better.
Geo N.
Sep 18, 2025
On time and correct placement.
communication was good for timing of the dumpster. Person that dropped it off was good and put it in correct location. The only Item we were not pleased with was the bottom of the dumpster had black liquid that really smelled bad. Since we walked in the dumpster while loading we covered that black whatever with material to prevent from tracking that awful smell into our home. I know it is a dumpster but it would be nice if Sourgum hosed out the dumpster when the previous customer mucked it up with something smelly.
Response from SourgumSep 22, 2025
Thank you for taking the time to share your feedback, Geo. We’re glad to hear that our team communicated clearly and that your driver placed the dumpster in the correct location. We also appreciate your input regarding the condition of the dumpster. Your comments help us improve, and we’ll make sure they are shared with our operations team so we can continue working on delivering the best possible experience. We truly value your business and hope to serve you again in the future.
Valleycrest
Sep 18, 2025
Very good company
On time delivery, on time pick up - can't do better than that!
Response from SourgumSep 22, 2025
Thank you so much for your kind words, Jordan! We’re thrilled to hear everything went smoothly with your delivery and pickup. We truly appreciate your business and look forward to serving you again whenever you need us.
Marie
Sep 17, 2025
delivery and pick up on time
delivery and pick up on time , as schedule and very easy to book
Response from SourgumSep 22, 2025
Thank you for sharing your experience, Marie! We’re so glad to hear the booking process was easy and that both delivery and pickup went as scheduled. We appreciate your business and look forward to helping you again in the future.
Judith
Sep 16, 2025
Sourgum was excellent
Sourgum was excellent! The least expensive and when they picked up the dumpster, they were kind enough to throw in some items that we didn’t have time to throw in! I was amazed when I got home and saw they had cleaned up everything! Great service!
Response from SourgumSep 22, 2025
Thank you so much for the wonderful review!, Judith. We’re thrilled to hear you found our service both affordable and helpful, and that our team went the extra mile during pickup. We look forward to serving you again!
Josh.G Sky S.
Sep 9, 2025
Justin (our rep) has been fantastic
Justin has been great too work with. Highly recommend. If your in a pinch ans need a dumpster on sight asap. Sourgum is the place to contact. Justin has been great service since day.1
Response from SourgumSep 22, 2025
Thank you for the wonderful 5 star review, Josh! We’re so glad to hear Justin has been great to work with and that we could be there when you needed a dumpster quickly. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service.

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