SoundbrightReviews of soundbright.com

Still getting used to a new brand of hearing aids. So far the instructions have been easy to follow. Price, of course, a real plus.

Purchased the Venture Mini X hearing aids. They arrived on time but the app will not load on my iphone. Called and texted Soundbright now for 4 days with no response. I actually don't think they have a support team. Good Luck with your purchase and any support you might need. These will have to go back since I can't actually use them!

I received the Discovery hearing aids this morning. I read the directions for charging. The case won’t charge and the lights related to the two hearing aids will not remain green for more than 15 seconds. I communicated with Soundbright’s AI and was told someone would reach out to me. I have kept the unit charging, based on AI suggestion - it’s been several hours and nothing. Not a great first day. Extremely disappointed. Also, the charger cord is very short.

My Soundbright Venture Mini X hearing aids are working great for me. They are a quality product and implementation was a breeze! Adjustments are made easy with the phone app. It is very user friendly and easy to use. Customer service has been excellent. I would not hesitate to recommend this product to any with mild to moderate hearing lost.

I can NOT get HORIZON on My Phone !!! I have been trying for several Months now !!!!!!

Your Horizon device exceeded my expectations for an OTC unit, as I have been using Oticon aids for years with an audiologist. I think the initial interaction with your firm should have started with, among other things, the measurement tool for the receiver cable length; which in my case was too short and I am still awaiting resolution. Also, my needs include using a vented dome, which I have been informed is unavailable for this model. In that case, with no option, I would have returned the aids, as the sound quality was poor (as expected). I am using Oticon domes which perfectly fit the aids, and am using their receiver screens as well since you will only sell the screens in a kit with domes that are unusable for me.

This is the third over the counter hearing aids and by far the absolute best that I have tried. It’s unbelievable how well i can hear with them. I guess Consumer Reports was correct with the rating that Soundbright Horizon was given.

The hearing aids came quickly and were easy to set up. I used the support for help hooking up the blue tooth and was very pleased with the support. I have been using the hearing aids for a few weeks and am very happy with them.