Cindy
I was shocked!
These work better than my prescription hearing aids did! I have already started recommending them to people!
Response from SoundbrightMar 31, 2026
Thanks for recommending us Cindy! We are so glad these are working well for you.

Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required.Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund.The reviews below will tell you the rest.
Soundbright (soundbright.com) has 251 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cindy
These work better than my prescription hearing aids did! I have already started recommending them to people!
Response from SoundbrightMar 31, 2026
Thanks for recommending us Cindy! We are so glad these are working well for you.
John T.
The Aids performed really well-- Sounds were good and I could understand folks and here the TV at a low volume--Some sounds at a large function are confusing because I hear everything at once-- but probably I need to get use to the many sounds
Response from SoundbrightMar 31, 2026
Thank you for sharing John! It's great to hear sounds are coming through clearly and you can follow conversations and the TV. Large, noisy environments can feel overwhelming at first, but that's completely normal — it just takes some time to adjust. You're on the right track!
Norris Y.
They fit easily in your ears. They were very easy to set. I hear just great with them.
Response from SoundbrightMar 24, 2026
Thank you, Norris! So glad they're comfortable and working well for you. Enjoy the clearer hearing!
Elliott S.
I bought their Hearing Aid via Paypal. It was terrible, constant squealing. I called Customer Support, no answer but left a message. After getting no response, called again, left another message, and set an email. Still no response. After about a month some guy named Ricardo contacted me saying he wanted to make it right and wanted me to change my review on Trustpilot. Gave him my order # and my receipt from Paypal. After a few more weeks was contacted by "The Soundbright Team" stating they could find no record of my purchase??? So I just gave up, wrote it off as a loss, and swore I'd never do business with Soundbright (hear.com) again!!! Again on 3/20/26 I received an email from "Ricardo" claiming to be a representative of Soundbright who wants to clear up this matter requesting that I send him a copy of my PayPal invoice so he could verify that I was indeed a Soundbright customer. He stated that once he received that info he would clear up this matter within 24 hours. So, AGAIN I sent a copy of my invoice plus I forwarded to him 2 emails I had previously received from Soundbright 1 congratulating me on my purchase and another advising my hearing aids had shipped. Certainly that should be enough to prove I had indeed purchased their junk hearing aids. It's now been well over 24 hours and I've heard nothing at all back from anybody at Soundbright. I can't help but wonder now if "Ricardo" is more interested in trying to discredit my negative review that he is in resolving my complaint. Perhaps some customers have received good hearing aids? I don't know. All I do know is that the ones I received are total junk and their customer service is even worse that the hearing aids. I guess people must also believe PayPal is involved in helping me perpetuate a scam over a $79 pair of junk hearing aids since they created an invoice for me to send to you . And also Soundbright also participated by sending me emails about my purchase! You "Ricardo" are the fraud and the loser in this. I've long ago given up on getting my moneyback. By the way if anyone at Trustpilot wishes I will gladly send them a copy of my PayPal invoice as well as the 2 emails I received from Soundbright about my purchase. Then you can see who the fraudster is!
Response from SoundbrightMar 20, 2026
Hi Leslie, we've exhausted every option available to us. Through Trustpilot's formal information request, you provided your full name, email address, and phone number. None of these appear anywhere in our customer database, order system, or contact history. We also checked both [email protected] and our customer service email [email protected] and have received no emails, no PayPal receipt, and no order confirmation from you on any channel. We have no record of this transaction and no incentive to make this difficult. Soundbright is backed by hear.com, one of the most trusted hearing care companies in the world with over 540,000 satisfied customers and consistently among the highest-rated in the industry. Our reputation is everything to us. We wish you all the best. — Ricardo, Soundbright
Lewis C.
My experience with Soundbright discovery is that it’s an incredible product very effective in meeting my needs specifically concerning mild hearing loss and extreme tinnitus. I’ve had the hearing aid for approximately a month now and I have grown to love every minute of every day that I’ve been able to use them. They have really helped tremendously with my situation. Soundbright is a very viable option for those that are looking for devices with mild to moderate hearing loss and tinnitus the technology that they’re using have been implemented in such a very crucial way to meeting the needs of those who are looking for economical options comparable to the high-end community.
Response from SoundbrightMar 24, 2026
Thank you for sharing your experience, Lewis! It means a lot to hear how much the Discovery has helped with both your hearing and tinnitus. We're glad we could be a great option for you.
Rex H.
I purchased a NUMBER of different hearing aids from a NUMBER of companies they were insufficient Finally I ordered the "Sound bright Discovery" At the age of 72 yrs I'm retired Along with being old I was a Pro audio engineer "Sound mixer" for 42 yrs My career was primarily Live shows because volume was @ SPL "Sound Pressure Levels" @ 120db (more often than not) @ 130db that kind of volume can cause permanent hearing loss often in just a matter of a few minutes I did this for decades hearing loss was copiously in the loss of " intelligibility coherence " It's the lack of understanding what's being said Lastly: my hearing has vastly improved ! Well Done Sound Bright thanks lots & lots Rex H
Response from SoundbrightMar 24, 2026
Rex, 42 years in live shows — what an incredible career! We're so happy the Discovery is helping restore that clarity for you. Thank you for trusting us.
Donald R.
Need to better Operate between programs. Sound quality pretty good. Probably better with feature manipulation. Problem: seems not to hear phone calls or respond to callers. Is there an.app?
Response from SoundbrightMar 12, 2026
Donald, thank you for the honest review — we truly appreciate it. We're going to reach out to you directly today to see how we can help. Talk soon. — The Soundbright Team
Larry C.
It's small, fits in the ear well, and had more volume than I need. Only have to charge the case up every 2 weeks. It's great.
Response from SoundbrightMar 24, 2026
Thanks, Larry! Glad the size, volume, and battery life are all hitting the mark for you.