SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADYReviews of soulladywigs.com

4.0565 reviews
Accessories
Oakwood, Georgia

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SOUL LADY

About SOUL LADY

SOUL LADY is a trusted brand in providing premium quality human hair wigs. Our brand is dedicated to empowering women to feel confident and beautiful by offering a top-notch selection of human hair wigs that cater to our customers' unique needs.SOUL LADY provide short bob wigs, classic bob style and trendy chic bob styles, 13x4 lace front wig, 13x4.75 lace front wig, 13x6 lace front wig, full frontal wigs, 360 lace wigs, 4x4 lace wigs, 5x5 lace wigs, 4x6 lace wigs, and we provide wig-custom service, you can easily custom your ideal wigs. SOUL LADY also have 10A grade virgin hair weave, hair extensions, we will upload them to our site soon.We've built our own warehouse in GA, that means we will have the ability to provide a faster free shipment soon. High quality service will always be the first and most important thing that SOUL LADY provides to customers.Shop with confidence at SOUL LADY and find your perfect look today.

SOUL LADY (soulladywigs.com) has 565 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: soulladywigs.com
Website: soulladywigs.com
Category: Accessories
Location: Oakwood, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SOUL LADY reviews

565 approved reviews, newest moderated first

pat
Dec 13, 2025
clip ons
xtremely please with the service from this company. The clip on are so much better than a full wig. I have mailed the company as i find it hard to get a good colour match, and they have quickly responded to all my mails. Eventually, finding me a good match for my hair. I am extremely pleased with this company and would highly recommend them for your purchases. Thanks you, again, Soul Lady
Response from SOUL LADYDec 16, 2025
Hello pat, Thank you so much for your wonderful review! We’re thrilled to hear that you’re extremely pleased with our clip-ins and that they worked better for you than a full wig. We’re also glad our team was able to respond quickly and help you find the perfect color match. Your satisfaction means so much to us, and your kind recommendation is truly appreciated. Thank you again for trusting Soul Lady Wigs! Best wishes, Soul Lady Wigs
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Hettie H.
Dec 12, 2025
My first Soul Lady wig
This was my first time ordering from Soul Lady Wigs and the experience was good. The wig was packaged well and did not have any type of odors. I had been looking for a salt and pepper pixie cut wig with a side lace part and finally found one. The blended colors of the medium salt and pepper look natural for me. The hair is quite soft and feels good. I ordered a petite cap size for my small head and the unit fits comfortably. The elastic strap and the combs give me that extra security that the wig won’t slide off my head. I’m sure this will not be my last purchase.
Response from SOUL LADYDec 16, 2025
Hi Hettie, Thank you so much for your wonderful review! We’re thrilled that your first experience with Soul Lady Wigs was a positive one. It’s fantastic to hear that the medium salt and pepper pixie cut with a side lace part feels natural, soft, and comfortable, and that the petite cap size fits you perfectly. We’re also glad the packaging, elastic strap, and combs gave you the extra security you needed. Your satisfaction means a lot to us, and we can’t wait to help you find even more beautiful styles in the future! Best regards, Soul Lady Wigs
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Patricia K.
Dec 10, 2025
Love this wig....
I brought the partial braid salt & pepper wig. I just love this wig. It is glueless and was ready out of the box. It is youthful and a beautiful wig.
Response from SOUL LADYDec 13, 2025
Hello Patricia, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your partial braid salt & pepper wig. It’s fantastic to know that it arrived ready to wear and gave you the youthful, beautiful look you were going for. We truly appreciate your support and hope you continue to enjoy your new wig! Best regards, Soul Lady Wigs
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Mrs J S.
Nov 26, 2025
What more to love!
I love this unit so much that I bought two more, customized with a different density, cap size, and darker color. I’m sure this won’t be my last purchase. The cut and style are exceptional, giving the unit a grown-up and stylish look. I’ve had several ‘grey hair’ wigs that were awful and a waste of money. The placement of the curls is good, and the unit doesn’t have the manufacturing smell that other units do. It comes with an elastic band and four combs. The pre-cut small size fits perfectly. I pre-washed it according to their instructions, air-dried it, and added my own hair products. I also removed two of the side combs.
Response from SOUL LADYNov 27, 2025
Hi Mrs J, Thank you so much for your wonderful review! We’re thrilled to hear that you love your unit and even chose to customize a few more. It means a lot to know that the cut, style, and quality met your expectations, especially after your past experiences. We’re also glad the fit and features like the elastic band and combs worked perfectly for you. Your feedback about pre-washing and styling is very helpful for other customers too. We look forward to serving you again soon and helping you find even more units you’ll adore! Warm regards, Soul Lady WIgs
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Nancy L.
Nov 24, 2025
I ordered the incorrect item
I ordered the incorrect item. Anna called me and explained the error. She helped correct and order new item. Very pleasant and helpful.
Response from SOUL LADYNov 24, 2025
Hi Nancy, Thank you so much for your kind words! We’re thrilled that Anna could assist you and help get the correct item to you. Your satisfaction means the world to us, and we’re so glad you had a pleasant experience with our team. We truly appreciate your support and your 5-star review! Best wishes, Soul Lady Wigs
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Tabia C.
Nov 19, 2025
DO NOT BUY!!
DO NOT BUY!!! I received a poorly made full size wig! Didn't look NOTHING like the picture! The threading was exposed all around the edges of the wig! I contacted customer service but they give you the run around just to return! They want me to pay return shipping for their mistakes! I WILL NEVER BUY FROM HERE AGAIN!!!!!! I will be contacting BBB!! BUYER BEWARE!!
Response from SOUL LADYNov 20, 2025
Hi Tabia , We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We always want our customers to be happy with their purchase, and we regret that this wig did not meet your expectations. We have checked your case, and our team responded with return instructions right away. As stated clearly in our Return & Exchange Policy, we do not provide return labels, and customers are responsible for the return shipping fee. This policy applies to all orders and is available on our website before checkout to ensure full transparency. That said, we absolutely want to make things right for you. Once the item is returned in its original condition, we will immediately process your refund or exchange according to your preference. We’re here to help, and if you have any further questions or need assistance with the return process, please feel free to reach out. Thank you for giving us the opportunity to resolve this. Best regards, Soul Lady Wigs
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Brianna B.
Nov 18, 2025
Impressed with the Quality
This braiding wig is honestly so pretty. The braids are super neat and consistent, and the hair feels soft and lightweight, not heavy at all. The lace looks really natural and blends well, and the parting is clean, which makes the wig look very realistic. The braids have a smooth finish with no frizz, and the color is exactly what I hoped for. You can tell it was made with care because everything looks well done. It’s perfect for getting a fresh braided style without spending hours getting your hair done. I’m really happy with the quality.
Response from SOUL LADYNov 19, 2025
Hello Brianna, Thank you so much for your wonderful review! We’re thrilled to hear that you love the quality and the details of your braiding wig. It means a lot to us that our work helps you enjoy a beautiful, ready-to-wear style. We truly appreciate your support and hope you continue to enjoy your wig! Best wishes, Soul Lady Wigs.
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Karen
Nov 18, 2025
Salt and Pepper Lady
My experience was FANTASTIC because my salt and pepper gray hair was everything I was hoping for. My hair exceed my expectations. It took approximately one week for my hair to arrive. I couldn’t believe it when I realized how quickly the entire process took. My new hair was soft, easy to clip in, and blended well with my real hair.
Response from SOUL LADYNov 19, 2025
Hi Karen, Thank you so much for your amazing review! We’re thrilled to hear that your Salt & Pepper hair exceeded your expectations and that you’re enjoying how soft and easy it is to use. We really appreciate your support and are so happy we could make your experience fantastic! Warm regards, Soul Lady Wigs
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