Protect your feet. Best running insoles. Small orthotics. Dress Orthotics. Toe Spacers. Plantar fasciitis. Over Pronation, Over Supination, Flat Feet, High Arches, Arch support for heels and dress shoes. Gel Insoles. Comfortable Shoes.
Soul Insole (soulinsole.com) has 374 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
soulinsole.com
Website
soulinsole.com
Category
Physical Aids
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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We are happy to hear that our insoles are helping you. Please let us know if there's anything else we can help with!
Y
y
they work as advertised so far....
they work as advertised so far....
i washed them and they still stick!
Response from Soul InsoleMay 3, 2023
We're so happy to hear that you are enjoying our washable and reusable insoles. Thank you for supporting our small business!
HB
Helen B.
These are a great alternative to…
These are a great alternative to orthodics. I have them in many shoes!
Response from Soul InsoleApr 23, 2023
Thank you so much for taking the time to write a review!
JD
judith D.
My husband has no more pain in his heel
My husband has no more pain in his heel
Response from Soul InsoleApr 14, 2023
We are so happy to hear that our insoles have helped resolve his pain. Thanks for the review!
PA
Patrick
I find that my athletic shoes don't…
I find that my athletic shoes don't always have the arch support I like. So I purchased 3 sets of for my new 3 pairs of walking shoes. I am comfortable and walk daily. They were easy to install under the walking shoes removable inserts. They were easy to place.. and then reset if I didn't have the best location. I had an older set that that I removed from a older shoe and reused it. Easy to clean and easy to reuse!
Response from Soul InsoleApr 10, 2023
This brightens our day to hear that our insoles are making such a difference for you. Thank you for your review!
RA
Ray
Might be good for some people not so good for me
I bought two sets and received a third set 'free'. Possibly these MIGHT be good but I have put them in three of my most used pairs of shoes and in all cases they migrate inside the shoes as I walk - so sometimes in a good comfortable spot and then they move into a not so comfortable spot. I find them to be somewhat disappointing and I shall discontinue trying to use them. Much to my surprise I have received a refund from Soul Insole. I still rate the insoles as three stars BUT probably should rate the Soul Insole company at five stars.
Response from Soul InsoleApr 5, 2023
Hi Ray!
We are sorry to see that you've had a negative experience. We have no way to contact you - please reach out to us so that we can help. [email protected]
Don't worry, we have a 100% satisfaction guarantee if you choose to return them. Do you mind if we ask a few questions and try to help out? We are wondering if somehow you got a defective pair. When you first received them did they feel really sticky to the touch or not? If not, they may be defective. If they were originally sticky, but now they're not, did you know that they're washable? You can put them under warm water, scrub the dirt off with your fingers and set them out to dry - the adhesive regenerates.
If they feel sticky to the touch after washing, but do not stay in place in your shoes, it could be something else - If the shoes have any dirt or shoe powder in them - this will cover the adhesive, making it not sticky anymore until washed again. So, it's important to make sure the shoes are clean of dirt and shoe powder before sticking the insoles down.
There are of course a few types of synthetic materials that our insoles just don't stick as well to. An option for these shoes is to place our insoles underneath the liner in the shoe (if the liner is removable and not fully glued in). Another option is to use double sided tape in these situations. Double sided tape makes for a semi-permanent solution to adhering the insoles to a specific pair of shoes vs. the washable/movable adhesive. We would be happy to mail you a couple pieces of double sided tape at no cost to you if you think this will be a good solution for your needs.
If you think the pair is defective, we are happy to send replacement insoles and some double sided tape to make the pair that is defective useful for you to be able to stick them into a pair of shoes. Please let us know. We are here to help!
If you prefer to just return them for a refund, that's totally fine! Please mail them back to us with a note including your name, request for a refund, and order number, and we will provide a refund upon receipt of your return. Here is our returns address:
Soul Insole
9126 Rebecca Ave.
San Diego CA 92123
DA
Dave
So far
So far, they have helped tremendously. I have only tried them in one pair of troublesome shoes, but so far so good.
Response from Soul InsoleApr 4, 2023
So glad to hear that our insoles have been helpful! Please reach out to us at [email protected] if you have any questions or concerns!
