souk + SEPIAReviews of soukandsepia.com

Response from souk + SEPIAMar 9, 2021

During these times, we know money doesn't come easy. This is to show you that we are a company who truly cares for its customers. Purchasing clothes that make you feel good about yourself only helps to boost our moods, and in turn, has a positive effect on our mental health, and we want to make happiness a little more affordable for you all. This is why we do not hesitate to give you discounts whenever we can. I hope you get your order as soon as possible, Charlotte! We hope you'll have more good days ahead. The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAMar 9, 2021

Hello there! We're sincerely happy to hear that things were sorted out for you as quickly as possible. This kind of customer appreciation goes a long way for a young company like us. We're lucky to have people like you on board and part of the souk + SEPIA tribe! It is our ultimate goal to serve only with good intentions. We love having you around!❤️ The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAMar 19, 2021

Personally, I love black and white as these colors just simply go with everything! We share the same obsession for these colors and I am truly glad to hear that we have a customer with a similar taste! We hope to see more of you, April! Your support has really been our fuel to keep doing what we do best! The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAMar 20, 2021

Hello there, Deone! Please accept our warm and sincere thanks for the love and support you're showing us! These words are vital to the growth of a young company such as ours! May we continue to deserve this praise! The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAMar 20, 2021

We are much obliged, Keysha! ❤️ The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAFeb 26, 2021

Hello, Kirsten! It is absolutely regrettable to hear about your experience. Such a thing isn't what we want for you as we truly work to get good reviews from our dear customers. This doesn't mean we aren't thankful for your feedback, though. We welcome every feedback we get for it plays a huge part in our evolution in becoming a better company for you. While we really try our best to provide high-quality, affordable pieces, manufacturing defects may occur and we do sincerely ask for your forgiveness for being on the receiving end of this. There is nothing we want more than to make things right for you. For cases like yours, it is customary for us to offer a free return via our Returns Center. It was indicated in our website's official product details for the Concordia that the lining material is PU or polyurethane leather. We tried to look you up in our system, but we couldn't find a purchase under your name. Kindly send us an email at [email protected] and one of our Customer Gratitude Team members shall immediately provide you assistance. We're looking forward to resolving this with you. —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia

Response from souk + SEPIAFeb 25, 2021

Hello, Brittnay! We can't thank you enough for your generous, 5-star review! We'd like to let you know that this inspires the whole souk+SEPIA tribe to provide better clothing, and above all else, better service. This serves as our fuel to keep thriving in everything we do! This type of empowerment feels like no other! ❤❤❤ —The souk + SEPIA Customer Gratitude Team E: [email protected] W: www.soukandsepia.com IG: @soukandsepia