SotiyaReviews of sotiya.com

Response from SotiyaJul 16, 2026

Dear Marci, thank you for the recommendation! We are so glad you are happy with the details, quality, and incredible value of your Victorian ring. Providing timeless antique designs at an accessible value is our passion. We appreciate your valuable notes on delivery pace, feedback like yours helps our future customers make informed choices. We hope to welcome you back to Sotiya soon!

Response from SotiyaMay 19, 2026

Dear Meg, sorry to hear what you experience. Our products passed strictly inspection. Our rings won't turn your finger green, those rings that turn fingers green are made of copper. Our rings are made of 925 sterling silver or karat gold, the materials are totally different from copper. The delivery time = processing time(8-15 working days) + shipping time (7-12 working days). Hope for your understanding. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Response from SotiyaApr 16, 2026

Hi Kathy, so sorry for your shopping experience. Your order TYA11139 was delivered to your house on 4/14/2026 successfully. Have you received it? We feel so wronged about this because we did email you many times, we can even send you a screenshot via FB or INS, we did reply to you many times, but we cannot get a reply. Could you please kindly check your junk mail or spam? We think you might not have found our emails. The USD2.99 fee is your shopping insurance, and customers select it by themselves. This is paid to the insurance company and not taken by us. We are looking forward to your urgent reply. We hope you can check your junk mail and reply to us as soon as possible. Update Reply: Dear, as we said before, we have replied to your emails many times before. We sincerely hope you can contact us via FB/INS, and we will send you the screenshot. For any quality issues with the order, you can also contact us. Looking forward to your contact.

Response from SotiyaApr 16, 2026

Thank you for your kind words! We're thrilled to hear that you found the ordering process easy and appreciated the updates. Your satisfaction is our priority!

Response from SotiyaApr 16, 2026

Thank you so much for your wonderful feedback! We're delighted to hear that you love the angry cat piece and that it reminds you of your kitty Oreo. We appreciate your support and look forward to serving you again soon!

Response from SotiyaApr 16, 2026

Thank you for sharing your experience! We're glad to hear that our customer service, especially Mia, was able to help you find a ring set you love. We appreciate your understanding regarding the shipping time and look forward to serving you again in the future!

Response from SotiyaApr 16, 2026

Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass Ihnen der Schmuck gefällt und Sie mit der Qualität zufrieden sind. Wir freuen uns auf Ihre nächste Bestellung!