KARA T.
A fool and their money are soon parted.
I feel obligated to share my experience so others know what to expect. The old saying, "A fool and their money are soon parted," unfortunately sums up how I felt after this purchase.I ordered the Enchanted Red Rose Design Enamel Faith Cross set. Based on the photos, I expected detailed, substantial pieces. Instead, what arrived was much smaller than the images suggested. The product photos appear to be heavily magnified to highlight details, but the actual items are tiny and, in my opinion, not worth the price charged. I also noticed after ordering that the website does not provide measurements for the jewelry, so I encourage future buyers to look carefully before purchasing. The company offers a "buy two, get one free" promotion, which initially seemed like a great deal. Looking back, I wish I had only purchased one item to evaluate the quality first. Shipping took about a month, but since the items shipped from China, I wasn't surprised by the delivery time. The packaging was attractive and well done—ironically, it was the nicest part of the purchase. Another concern was the follow-up email I received after delivery. It offered a $15 store credit if I left a 5-star review stating I was satisfied with the item. While the email specifically requested a positive review in exchange for store credit, I don't believe that encourages honest customer feedback. I also noticed there are very few customer reviews displayed on the company's website. After my experience, I would recommend looking for independent reviews before making a purchase. Overall, I was disappointed with the quality and value of the products and would not purchase from this company again.
Response from SotiyaAug 3, 2026
Hi KARA, so sorry for your shopping experience.We sincerely apologize that the items did not meet your expectations.We deeply appreciate your patience regarding the delivery time. We would like to clarify that our processing time usually takes 10 to 18 working days to ensure the utmost care is put into every piece. This preparation time, combined with international transit, does lead to a longer wait, hopefully, you can understand.Your comments regarding the missing product details had forwarded directly to our management team. We want to make this right for you and send you an email. Please check your email. Thanks.




