Jessey G.
Slow but worth it
Customer service (Mia) was very proactive in reaching out to let me know about production and shipping timing. This was helpful so I wasn't left wondering and really helped to manage my expectations around delivery time. While I wish things could get here faster, it was good to know she was so responsive and very transparent about the delay. They even offered to ship a part of my order if it was ready before the other half so that at least something would get here - which was nice but I opted to just wait. The earrings and both rings are beautiful. I am surprised by the quality of the watermelon tourmaline stone! It is absolutely what we were looking for. And the other fun items are just as great. The packaging / boxes are very nice and high quality too which is nice if gifting or if you don't have a jewelry box. I'd shop here again.
Response from SotiyaJul 9, 2026
Thank you for such a lovely review! So delighted that you love your new earrings, rings, and that gorgeous watermelon tourmaline stone! It’s also great to know our packaging hit the mark for you.Thank you so much for your patience with the delivery and for trusting us with your order. Can't wait to have you shop with us again!