Our exquisite jewelry collection is more than just ornaments; it's a symbol of love and care. Perfect for every special occasion, these pieces hold the power to make hearts flutter. With delicate designs and fine craftsmanship, each item tells a story of affection. Give the gift of timeless beauty this season and create memories that will last a lifetime. Let our jewelry be the messenger of your love, making every moment extraordinary.Sotiya - Jewelry For Every Journey.
Sotiya (sotiya.com) has 55 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
sotiya.com
Website
sotiya.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 58% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The ring I ordered looked nothing like the photos, and when they remade it, it was worse than the first. Their response: "We’re genuinely saddened to hear that you’re still disappointed. Unfortunately, this is the best quality we’ve been able to achieve with the current design. Due to the complexity of the craftsmanship, we’ve made the difficult decision to discontinue this ring and remove it from our website." They refused a refund. Total SCAM!
CU
customer
I am disgusted with my order
I am disgusted with my order. I ordered on Oct 2. We went back and forth about when my ring will even be sent. I kept getting wait a few days, etc. I was told it would be finished on Oct 20. I demanded a complete refund. I received my refund today. Update,last night, I received a message on Facebook. Your ring is ready. Oct 21. 19 days after I ordered. They offered 50 discount. I had already bought for 50 percent off. So they were offering the price I had already paid.
Response from SotiyaOct 19, 2026
We’re truly sorry that we let you down. Our usual production time is 10–18 business days, and once we learned you needed your ring urgently, we requested expedited processing. We also arranged your full refund promptly as requested. We understand that the delays and repeated waiting were frustrating, and sincerely apologize for the disappointment and inconvenience caused. Thank you for sharing your feedback.
LI
Line
A warning about Sotiya
We have found two Sotiya listings using photographs of our company’s custom made rings to advertise jewellery for sale. These are our images, our hands and our designs. We have no connection with Sotiya and have never authorised this use as well as we obviously would never accept another company profiting of our work.
The listings show 37 and 11 reviews respectively. Those numbers do not tell us exactly how many rings were sold, but this is clearly more than an isolated listing.
One person who ordered a ring at Sotiya contacted us to let us know, that we were being massively copied by Sotiya. She has shared her order documents with us and also told us she never received the ring. Together with the many negative reviews on here this indicates that the positive reviews are not real.
I would recommend you to Google search the images on Sotiya’s website, so you can find the designers, who have actually created the piece, that Sotiya unlawfully is trying to sell. Then go support them instead.
We have contacted Sotiya and demanded that they stop using our work and remove the listings.
MN
Meg N.
TERRIBLE DONT ORDER
TERRIBLE. Turned my finger green after 3 wears, took 3 months to get here in Canada which is INSANE. DO NOT ORDER!!!! SCAM CITY
Response from SotiyaMay 19, 2026
Dear Meg, sorry to hear what you experience. Our products passed strictly inspection. Our rings won't turn your finger green, those rings that turn fingers green are made of copper. Our rings are made of 925 sterling silver or karat gold, the materials are totally different from copper. The delivery time = processing time(8-15 working days) + shipping time (7-12 working days). Hope for your understanding. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.
BU
budgiegal
FINALLY ARRIVED AFTER 48 DAYS
Yes.....the item arrived 4/14/26......48 days after my order was placed. Their response is BS. I never received a single response from them. PP did not post any response from them either, during the week my case was open. The company that was supposed to track the order was not one I hunted up.....but was listed on their order sheet. I wish I could say that the ring was worth waiting for.....but I can't.
Response from SotiyaApr 16, 2026
Hi Kathy, so sorry for your shopping experience. Your order TYA11139 was delivered to your house on 4/14/2026 successfully. Have you received it? We feel so wronged about this because we did email you many times, we can even send you a screenshot via FB or INS, we did reply to you many times, but we cannot get a reply. Could you please kindly check your junk mail or spam? We think you might not have found our emails. The USD2.99 fee is your shopping insurance, and customers select it by themselves. This is paid to the insurance company and not taken by us. We are looking forward to your urgent reply. We hope you can check your junk mail and reply to us as soon as possible.
Update Reply:
Dear, as we said before, we have replied to your emails many times before. We sincerely hope you can contact us via FB/INS, and we will send you the screenshot. For any quality issues with the order, you can also contact us. Looking forward to your contact.
DK
Delani K.
They stole my money
I was told it would be 8-18 days to ship. Then I was told 3 more weeks. That time has come and gone and they quit responding to my emails regarding my order. I believe this website is nothing more than one big scam. Do not order from them. They'll just steal your money.
LM
Lorrie M.
Can’t get a hold of them/ no product!
I ordered a ring and two weeks later had not heard that it had shipped. So I tried to get a hold of them. There is no number to call. They would not answer my emails and I didn’t get the ring. It was frustrating and disappointing.
PW
Patricia W.
Run fast and don’t look back
Run fast and don’t look back. I ordered a ring over a month ago. It took me several emails for them to respond and I got some story about them being on vacation in Hong Kong. They promised me a refund a week ago when they got back to work and I still haven’t seen it