Sophie & OliviaReviews of sophieolivia-lingerie.com

Response from Sophie & OliviaOct 20, 2026

Thank you, Jenny, for your lovely feedback! We’re delighted to hear that you’re feeling sexy and confident in your lingerie. We truly appreciate your support!

Response from Sophie & OliviaOct 20, 2026

Thank you, Alyssa, for sharing such a lovely experience! We’re delighted that Lucinda helped you choose the Joyce 4-piece set, find the right size, and enjoy an extra discount. We’ll be sure to pass along your kind words to Lucinda, and we look forward to welcoming you back!

Response from Sophie & OliviaOct 20, 2026

Thank you, George, for your enthusiastic review! We’re delighted to hear that your wife looked amazing in her lingerie and that you loved the look. We truly appreciate your support!

Response from Sophie & OliviaOct 20, 2026

Thank you, Thilaia, for your lovely feedback! We’re so happy our team made everything easy for you and that you love your lingerie. We look forward to helping you add more beautiful pieces to your collection!

Response from Sophie & OliviaOct 20, 2026

Thank you, Sam, for your lovely review! We’re delighted to hear that your wife looks amazing in her outfit, and we hope she feels just as confident and beautiful wearing it. We truly appreciate your support!

Response from Sophie & OliviaOct 21, 2026

Hi Laura! We’re sorry to hear that the fit, feel, and support of the items did not meet your expectations. We understand how disappointing it is when a purchase doesn’t work out, especially when returning it involves additional costs. When you contacted us, our team assisted you throughout the return process and offered alternatives, including a free replacement, store credit, and a partial refund, to help find a suitable solution. We’re glad that your return has since been received and your refund processed. We understand your concerns regarding the return postage and handling fee, and these terms are outlined in our return policy on our website. We appreciate your feedback and are sorry that your overall experience fell short of what you expected.

Response from Sophie & OliviaOct 20, 2026

Thank you, Chris, for your wonderful review! We’re so glad your wife loved the comfort, quality, and fabric of her lingerie, and we hope she enjoys her next two picks just as much. We appreciate your support and look forward to welcoming you both back!

Response from Sophie & OliviaOct 20, 2026

Thank you for sharing your feedback, Rob! We’re glad to hear that you found our website easy to use and appreciated the variety of payment options. We also appreciate your suggestion regarding our size chart. We understand how helpful it would be to have clearer references to standard bra and pants sizes, especially when shopping for a surprise gift. We’ll share your feedback with our team for review as we continue looking for ways to improve the shopping experience.