Sophie & OliviaWe’re on a mission to redefine confidence through comfort. We design intimiates that blend sensuality with softness, empowering women to feel confident, supported, and effortlessly themselves, from morning to midnight.
Sophie & Olivia (sophieolivia-lingerie.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing385 approved reviews, newest moderated first
Malcolm S.
Nice quality. Good fit. Makes me feel very sexy. Down side having to fight my husband off every time I wear it. Not really down side xx
Response from Sophie & OliviaFeb 26, 2026
Hi Malcolm, Thank you for your fun and kind review. We're thrilled to hear that you love the fit and quality, and that it makes you feel confident. Your feedback truly made us smile! ☺️
Claire N.
First time I have purchased and it won't be the last. Amazing quality, comfort and sexy!!!
Response from Sophie & OliviaFeb 26, 2026
Hi Claire, Thank you for your fantastic review. We're thrilled to hear that you love the quality, comfort, and style of your purchase. We look forward to welcoming you back for your next order! ☺️
Ashley
The sense of urgency and incredible customer service made my shopping experience one of the best I can’t wait to recommend to my friends more importantly get my items ❤️
Response from Sophie & OliviaFeb 26, 2026
Hi Ashley, Thank you for your wonderful review. We're delighted to hear that our customer service made your shopping experience so positive. We truly appreciate your support and look forward to helping you with your future orders. ❤️
Danielle T.
I received part of order today & I’m very happy with it! There’s one thing I would have gone up a size in but it’ll still work. Everything feels & looks very nice
Response from Sophie & OliviaFeb 26, 2026
Hi Danielle, Thank you for your kind review. We're glad to hear that you’re happy with your purchase and that everything feels and looks great. We appreciate your feedback and look forward to welcoming you back for your next order. ❤️
Tom
For the price charged, the quality of the material is very poor. It’s really very cheap product being sold at high-end prices. With just slight pressure, the strap holes stretch and almost tear. This is far from genuine leather. The image gives the impression of wide, sturdy straps. In reality, they are narrow and fragile. In addition, the straps are rough and very edgy, making them uncomfortable. A product that should be sold at an entry level price. Chinese quality.
Response from Sophie & OliviaFeb 26, 2026
Hi Tom, We’re very sorry to hear that your experience with the product did not meet your expectations. We understand how disappointing it must have been to receive an item that felt uncomfortable and did not match the description. We’d like the opportunity to review your order and assist you further. Please contact our customer service team with your order details so we can address your concerns and work toward a resolution. Thank you for bringing this to our attention.
Euan B.
Terrible experience. Website says 48 hour tracked Royal Mail delivery, so I placed an order and it’s now 10 days later and still no delivery. After speaking to the Sophie and Olivia to find out about my order, I learn it’s coming from god knows where on a plane first. The whole thing is a scam in my opinion. Avoid like the plague
Response from Sophie & OliviaFeb 26, 2026
Hi there, We’re very sorry to hear about your experience and understand how frustrating this delay must have been. We want to assure you that Sophie & Olivia Lingerie is not a scam, and we take all orders and deliveries seriously. Please note that since we ship worldwide, delivery times and shipping conditions depend on the destination country and local customs regulations. International shipments may experience delays due to customs clearance and may be subject to customs duties or fees imposed by the carrier or local authorities. If you’d like us to review your order status directly, please contact our customer service team with your order details, and we’ll be happy to assist. Thank you for bringing this to our attention.
Auton C.
I ordered on Black Friday. When the order arrived, there was a manufacturing error in my item. I contacted Sophie & Olivia, and they resolved it really well! Thanks!
Response from Sophie & OliviaFeb 19, 2026
Hi Auton, thank you so much for sharing your experience! We’re really sorry there was a manufacturing issue with your item, but we’re glad we were able to resolve it quickly and to your satisfaction 😊 We truly appreciate your patience and your support!
Jessica N.
The quality and fit of the ‘lingerie’ is dreadful, not as advertised. And now I have to pay to return back to Asia. Do not buy from here.
Response from Sophie & OliviaFeb 19, 2026
Hi Jessica, We’re very sorry to hear about your experience and completely understand your frustration. We sincerely apologize if the quality or fit did not meet your expectations. As per our policy, a full refund can be issued once the item is returned, and you’re welcome to use your preferred courier. If you’d like us to review your case further or need assistance with your return, please contact our customer service team with your order details, and we’ll be happy to help. Thank you for sharing your feedback.
