Sophie & OliviaReviews of sophieolivia-lingerie.com

Response from Sophie & OliviaSep 23, 2026

Hi, Thank you for sharing your feedback. We’re sorry to hear that the quality and fit of the items did not meet your expectations, and we apologize for the frustration caused by the communication regarding your return. Our customer support team is here to assist with return requests and provide the necessary return information in accordance with our policy. We’re sorry if you experienced delays or difficulties while trying to obtain this information. We take your feedback regarding the product quality, sizing, and return process seriously and will share your concerns with the relevant team for review.

Response from Sophie & OliviaSep 24, 2026

Thank you so much, Heath! We’re glad we could make the order change quickly for you. We truly appreciate your kind words and support! 💖

Response from Sophie & OliviaSep 23, 2026

Hi Hermione, Thank you for sharing your feedback. We’re sorry to hear that you haven’t been able to locate our response and that the set did not fit as expected. Our team has responded to your email regarding your return inquiry. Please check your spam, junk, or promotional folders, as our response may have been filtered there. We apologize for any inconvenience this may have caused and hope you’re able to locate our response so we can assist you with your return.

Response from Sophie & OliviaSep 24, 2026

Thank you so much, Toni! We’re thrilled to hear that your order fit perfectly and felt soft and comfortable. We truly appreciate your support! 💖

Response from Sophie & OliviaSep 24, 2026

Thank you so much, Colin! We’re thrilled to hear you were happy with the quality, service, and delivery experience. We truly appreciate your support! 💖

Response from Sophie & OliviaSep 24, 2026

Thank you so much, Matheus! We’re so happy to hear that you had such a smooth exchange experience and that our team could assist you quickly and efficiently. Eve will be especially happy to hear your kind words! We truly appreciate your support! 💖

Response from Sophie & OliviaSep 24, 2026

Thank you so much, Charles! We’re thrilled to hear that the fit and quality were just right and that she looks amazing in it! We also appreciate your patience with the delivery time. Thank you for your support! 💖

Response from Sophie & OliviaSep 28, 2026

Hi Mitchell, Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that our team was able to help you with the sizing issue and make the process easy for you. We hope your wife loves her new lingerie, and we look forward to assisting you again in the future!