Soothe® In Home & Office massageReviews of soothe.com

Thank you for such attentive treatment of clients. And you always try to organize everything at a convenient time for me. I am happy about it.

Excellent, just great service - this is exactly what many such companies lack.

You wrote a review for Soothe 2 minutes ago 1.0 star rating11/12/2020 I had been a customer of Zeel for the past year and was recommended to try to Soothe out. I purchased the annual subscription to take advantage of the 25% discount. I originally charged my corporate card accidentally, instead of my personal credit. Soothe was supportive and refunded my money right away and paid with my personal credit card. I booked one massage, and the therapist was okay, nothing to rave about. I have since booked several times, and the Soothe staff were unable to find me, therapists. I prefer male massage therapists and booked both in advance and last minute. I understand not finding someone last minute, but even the advance booking did not find a therapist. I have had a few that I cancel, simply because I had the massage therapist previously and was not a fan. Needless to say, I have now purchased a home outside of their service area, and are refusing to refund my money. I am now stuck with massage credits that I will never use. Their customer service is subpar at best, and if you deal with Brittany L, the supervisor, you'll be extremely disappointed in the lack of customer service. I've filed a complaint with the Attorney General of Washington State, as well as the Better Business Bureau. If you are looking for in-home massage therapy, I would NOT recommend Soothe. If you need immediate service, don't expect it from their customer service.

Terrible experience booking my first massage with soothe.com, but I'm so glad I didn't take the membership. The massage therapist showed up 45 mins late, forgot her mask, shut my room's door on my face saying she "needs to breathe" instead of politely asking a few minutes to set things up. Such a terrible service and I regret so much booking a massage through soothe on my birthday.

Horrible customer service. Still waiting for the “leadership team” to call me back.

Warm-up, strength, WOD, regen...recover and repeat. Seeing Austin is a must for crossfitters! Thanks for converting me to trigger point massage and sharing some tips on taking care of my muscles.

Great. Easy Service.

Jack is one of the top 5% of all soothe contractors. after several years of support from Sooth, I would put jack at the top of your list for professionalism, skill, etc. Best, Mark