Soothe® In Home & Office massageReviews of soothe.com

Just wasn’t a great massage

I had an appointment booked and it was canceled an hour before my appointment. Soothe pricing has really gone up so I have to reconsider even keeping Sooth.

Was not a great masseuse as she just applied lotion and really not much of a massage. Also, didn’t have an accommodating or great disposition.

The technician smelled of heavy cigarette smoke, which negatively impacted the massage experience. The technician only performed for 30 minutes even though I purchased a 60 minute session. The skill of the technician was if she was still an intern practicing to learn rather than an 5 year professional as her profile stated. Unfortunately I tipped in advance of the service.

As a licensed massage therapist, I resigned from accepting clients with them on 3/5/24. They were happy. I started publicizing how I was sexually harassed on assignments and they did nothing about it. They don’t even have a SOAP note process. Never thought I would say this: You’d be better with the greater of the two evils - Zeel.

It was a hassle to apply as they were not knowledgeable about the requirements to be a massage therapist in California. I never had clients with this service. Customers were very far away and they would book less than a half-hour from the scheduled time. I required at least 24 hours; I do have another job. Most of the time I would get an error message if I decided to accept an appointment.

more expensive for the same thing - seems american focused rather than UK

I recently Purchased SPAFINDER gift cards because Soothe said they excepted them on their website. Tried to book an appointment online but could not pay with gift card. Called customer service, they said I had to download and use the app. Tried this, It did not work either. Called customer service back. Was told it was a Spa Finder problem. Checked with Spa Finders no problem with cards both were valid. Called back customer service. After several minutes trying different ways to enter it they put me on hold. After returning to the line, the customer service agent informed me that they are not accepting Spa Finder cards. That's funny, its still on there website!!!! The only thing good was that the customer service rep. was polite