John G.
Wrong order....AGAIN.
Oh, no....not again. I ordered two foot long chili dogs. Neither one of them had chili. Had to take them back. Getting the wrong order happens frequently at Sonic Drive-in on Park Avenue in Greenwood. Don't stop there.
Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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John G.
Oh, no....not again. I ordered two foot long chili dogs. Neither one of them had chili. Had to take them back. Getting the wrong order happens frequently at Sonic Drive-in on Park Avenue in Greenwood. Don't stop there.
sherry G.
I went through the drive-through. The employee was nice, but the pork tenderloin I ordered was greasy and tasteless. I won't be going back.
gene
middletown nj hwy 35 location tried to order from outside station. was told to come around at drive through. i was buying a meal for a down on their luck person who just wanted a meal. when i got up to the window they would not take my order because i was not in a car. the manager was rude and eventually called the police. i was also threatened by Tim the manager to leave. i can believe they would not service our request. not to mention the embarrassment to the person wanting a meal. people in their car started yelling and getting aggressive. now we had to fear for our safety. this was the Middletown nj sonic on highway 35 . ive never been treated this poorly anywhere in my life
David and Mary T.
On June 6, 2023 i used your app and place a order at our local Sonic on 1516 South Broadway Sulphur Springs, Texas 75482 for Cheeseburger, Cheeseburger combo with large onions rings and Route 44 root Beer Tuesday night was buoy Cheeseburger for 1/2 price that I got on the Cheeseburger but not on the Cheeseburger combo that i though I was getting!!! but I was charge 0.29 for tomatoes and 0.30 for pickles!!! what the big deal for the charges???? Next you will charge freight on buns??? YOU have lost a good customer if you check your records on my app. I have call customer service twice and local manager and have put on Face Book my invoice for the charges. Good Luck with your new charges!! excustomer!!
Tawanna P.
Went to Sonic at 616 West Pinhook Road, Lafayette Louisiana, to order a #5 Med Fish Combo for them to give me a dark damn near burnt fish sandwich tater tot’s were the correct color but the grease was nasty on the tots but I thought I was tripping, to bite that sandwich once to check see if it tastes the same but it was worse. I turned around and went back up there for a refund & these people tried to give me $3.81 when I paid $11.27 for the meal including my shake for $2.40. How weird is that for them not changing the grease I have to go through all this! I called corporate they offered me a cheeseburger coupon, as if they didn’t see I ordered fish! Clear to see I don’t want no cheeseburgers! #sad good thing I’m not broke I would’ve been ass out!
Patricia W.
We went to the Soni in Shelby NC the service was bad as always paid 7.78 for a bacon cheese burger, no bacon on it so took it back she came out the side door took the half eaten burger inside ( nasty) handed back out the window and slammed the window closed I would not let my husband eat it was scared she may have spit in it he was so disappointed I told him not to go there because I am from Shelby and got food poison from that Soni.
Arlene A.
My hubby and I were hungry for hotdogs so instead of going to grocery, we opted for Sonic. Long wait but it was busy. Hot dogs were horrible. Besides being teeny tiny, the only flavor was the salt that must be dumped in the meat mixture by the barrel. never again
Janie R.
Store 6917 in Bowling Green KY let me down. The time it took to receive my order was terrible. They weren't busy and it wasn't a huge order that required a lot of cooking. One hotdog, one corn dog, and a small mozzarella sticks(4). After about 40 minutes of waiting I pushed the button again and asked if everything was okay, the response was yes, my orders are behind "sorry". Maybe 4 to 5 cars there. I paid with a card and rounded up the change. I think this was the problem. Tip wasn't enough. I usually tip carhops at least $2 but I just didn't have it that day. Tips are optional. People these days seem to have forgotten that. I will never tip another fast food worker again. I was the guy that might come by in a good mood because I had a good week and drop a 20 on you just to spread the good mood I'm in but no more. As a matter of fact I think I am done with fast food altogether. The service industry has become corrupted by this lazy sense of entitlement. It's just too bad, Sonic was the last of the good burger joints. I forgot to mention I ordered a Reeses blast and they must have fixed it first and let it sit there because it was a melted mess. I had to throw it away.