Beverly S.
When you order something from the menu…
When you order something from the menu that’s what you expect to get not what they think you should get.
Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Beverly S.
When you order something from the menu that’s what you expect to get not what they think you should get.
Christal K.
Horrible experience- I started off with a takeout order, which mysteriously changed to pick up and when I drove all the way over there, they couldn't find the order. The chicken strips are burnt to a CRISP. I will never order from Sonic again.
Christi
The Sonics in Hudson Oaks and Weatherford Texas do not repair their out of order screens, and do not clearly mark them so a car can see BEFORE pulling in to order. Therefore, you have to pull in and out 2 or 3 times before finding a screen that works! Mark them where your patrons can SEE they are out of order, or put cones in the slot. Hey, or better yet, FIX THEM!
Ruth K.
This is the 3rd time I have been to this drive in and gotten the same problem. I ordered online and when I got there checked in and waited after a while I asked a hostess about my order and was told it would be out when ready. The screen was already blank and when I asked about it I was told it means nothing. I waited until 12o'clock to get my order that was due 1145
William H.
What went right? Order totally wrong, person on intercom acted totally clueless of their products, talked so low I told them they needed to speak up both sonics in Greenville Ms seem to have a hard time getting orders correct
kim S.
I ordered 3 gift cards, unfortunately one was stolen. I contacted Sonic only to find out the American company has an overseas company handle the gift cards. Ugh. After several minutes of explaining, I was told a new card would be issued. After 10 days I contacted them by email and found that it took over a week for them to issue a new card, and that card arrived two weeks after I got the email. Needless to say, the gift card will not make in time for Christmas. All of this initially started in early November, so I did plan. I just didn't plan on dealing with an overseas company. When I contacted Sonic in Oklahoma, the gal sounded as though she could care less and told me I had to take it up with the company who deals with the cards! Never again!
Peters
The lady who took was clueless she has a problem specking English very very pushy about selling more even after I told her no I got my burger to bad the lettuce was brown disgusting 🤮 I didn’t pay for brown lettuce I’ll never come to this sonic El Paso tx between Alameda an Carolina 11:40 December 18 2022
DSH
Ordered a Large Reese Sonic Blast and it had some crumbles on the top but it didn't have any in the ice cream. It was only the crumbles from off the top in the whole blast. Many many bites had ablsolutley no reese's in the blast. Was almost pure ice cream only. Very disappointing.