Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing394 approved reviews, newest moderated first
Alec H.
What happened to my pretzel cheese sauce? I had looked for my pretzel cheese sauce within the bag and it was not there. Mom says, "Well! That was not fair!", so now I would have to go home as to find some cheese sauce within the pantry that Mom had bought from Fred Meyers and Safeway. There was even no Lime and no Maraschino Cherry in my drink.
customer
Placed order at the drive thru on 09/26/23 . Had the 1/2 price cheeseburger available after 5 on Tuesdays. So I get up to the intercom and I'm having trouble with the app (me being an older fella ) . So I asked? If I just ordered it ? Without using the app ? Would I still get the coupon discount ? She responded yes . I added a slushie and and after a slight bit of confusion (me an old dude called it a shake ). That pretty much completed the order . Price came to about ten bucks . Seemed a bit high ? So , I checked it , on the app while waiting in line . Guess what ? Using the app it came to four and some change. Go figure . So I went on and placed the order . I thought . Then I could go on and explain at the window ? Pulled up and started to tell the guy. Man! He jumped right down my throat .Like he was just waiting . No way this here fella (flexing his bicep) is in any way shape or form (staring down coldly) . About to be bamboozled, by some fast talking so and so, scam man .You see this tough was going to let old boy here know. What's what ! He proceeded to lay down the law in know uncertain terms . How he had heard my interaction with the young lady on the box . And by golly ( Manuel , I believe ? ) didn't get to be assistant manager here by letting people like me . Pull stuff like this. On the company. No siree bob. Not on his shift . But he exclaimed he was going to fix it even though he heard me order it.And had caught me, red handed. That was like something over $ 4.28 this dude he wipes himself with that kinda pocket change . Well I was so humiliated and also totally embarrassed . I bowed down, and cancelled all my orders .Went away with stomach rumbling . So that's it then .Corporate sent me a free burger coupon .But don't worry ? I sure didn't order it there ! As I was afraid. He might add a little extra flavor ? And I don't mean, a pickle . Think I'm gonna mail him a copy. So he knows he won ..................Too long ?
Wesley P.
Cold food and poor service
Zip R.
Sonic new buffalo chicken bites are garbage. This is the worst sonic crap. There not crispy and nothing on the inside represents chicken. The inside tastes nasty. Congratulations Sonic on a new low
Holly M.
I visit Sonic in Coffeyville a lot, or so I did. I usually get my order correct, hot and quickly. Here lately that is not the case. When I have a problem I call Robert, not for free food, I don't even leave my name, I just thought he wanted to know the issues so he has the ability to fix them. That is not the case lately, I have been getting reheated food (rock hard corn dog), burgers not hot and very sloppy made. Tonight I ordered a Corn Dog you're right it was rock hard I had to take off the outside so my granddaughter could eat the rather old hot dog, my burger slightly warm and thrown together so bad I was waring it, it was nasty I managed 2 bites because I was hungry. I'm really disappointed !!! Rob use to care but a phone call does no good anymore.
Johann W.
It sucks that you have app only deals that the location doesn't honor, and then your app doesn't work. I was told they have no control over the app. Which is probably true, but they could at least honor it. It's not my fault the app doesn't work.
sandra S.
We were at Sonic in Decatur illinois on 9/6/2023 our food order was $17.89 the guy at Sonic ran my card two times said my card was declined ran my boyfriend's card 4 times said his card was declined so our friend let the guy use her card to pay for our food he said it went thru it was paid after we got home cheaked our phones alerts my card was charged two times for sonic my boyfriend's card was charged four times for sonic our friends card was charged once for sonic the money was taken off our cards for all the charges totalling $125.38 when our total bill was only for $17.68 we called sonic on 9/7/2023 the woman said there's nothing they can do about it we called our Banks they are investigating it now we want our money back on our cards we will never go to sonic ever again!!!
Betsy P.
They overcharged me by more than $7. I rung up on the app and sent pictures to management. It was like they put everything in separate on the combos. You can get a better crappy hamburger and not get overcharged for it at McDonald’s up the road.
