Sonic Drive-InReviews of sonicdrivein.com

Ordered 3 orders of onion rings. They were terrible. All the crust was falling off the onion rings and they were mashed down into the package. Was disappointed.

Ordered 2 of the $1.99 double cheeseburgers. 1 w/mayo and 1 w/o ketchup. I also ordered 2 med tots. 1 w/ cheese. Neither burgers had lettuce or tomato on them. 1 w/o ketchup was on 2 bottom buns. I only received the tots w) cheese. I normally don't patronize the location on Frayser-Raleigh Rd. I was thoroughly disappointed.

Went through drive thru window, told to pull up on Thanksgiving Day at 18:06 and they didn’t have the Double Cheeseburger meal to us until 18:37.

Someone in a different state hacked my app and bought themselves food on my dime. Sonic customer assistant refused to help. Would not recommend.

I dont like the new app. It gives you more chances of sending the order to a wrong location. There is no favorite list for locations. When you try to select a previous order, be careful or it will send your order to that same location. Previous version was easier to use & would tell you if you were close to the location you were wanting. Not happy😠

They put ketchup on my footlong coney and asked for mustard and oniins.onions. I specifically told them to put mustard and onions on it.

When I got my order it contained burnt onion rings and my burger had chips of burnt bacon,the fries were good till I got to the bottom of the package. I paid 15.00 for a sorry order. So disappointing. This was the Sonic on Frank Avenue in Lufkin Texas. Of course I took pictures for proof.

The app stopped working days ago. This is problematic with this business because the app is how you get half price sodas. Also, I have gift cards attached to the app but no way to use them. My franchise told me to call a support number. They were absolutely worthless. We were overly loyal Sonic fans but that is definitely past tense. I am currently stuck on an order from the 15th and it is not looking like they care. Horrible people answering their phones.