Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Terry M.
We ordered and sat and waited for 15min. It said our food was coming out. 5min later we walked up to the door and they said they hadn't even started on our meal. So we had them refund us. The people working there need to clean up. I'm glad they didn't get to touch my food
B D.
Apparently one must itemize their entire order; even when they were VERY SPECIFIC about the order that had to be repeated THREE times only to have it completely FUBAR when it’s finally delivered. Fries are less than half full and stale, even though I asked for marinara all THREE times I had to repeat my order I still got NONE!! When speaking with the “manager” a refund is apparently NOT an option (much like any actual customer service). The food is mediocre even for fast food, the service is a bad joke, and the general experience is akin to a going to the DMV with a stomach ache. Now nearly TWO WEEKS and FOUR calls to the corporate line, I get a call back from a “manager” who tells me that because it’s been so long, a refund can’t be issued per policy. Funny how now we want to stand on policy when serving garbage food with comically poor service was acceptable. The staff are useless at best and the management hold less value than the half-assed food and abhorrent service. Do the right thing sonic, issue a refund for your failure. Might want to remember that without customers, you don’t exist!!
Charlene S.
I cannot get into the app I have tried like five times. They decided to log me out I've tried to get back into it I used the old password I tried to get a new one it will not let me on the app I miss the good deals you get. They have always treated me with respect until tonight because I thought I was home and even if I am homework I should still not be treated with disrespect cuz I thought I had no money. I received a text on my phone for $1 grilled cheese sandwiches I asked for two I could not order it to the app. They charged me normal price they did not give me the deal I have been a lot of money at this time I never had any problems in the past would be app until they logged me out and I always gave a tip when I ordered through the app. I was tired $4 and something and should have been only charged $2 and something. This happened at the Pinellas Park Sonic off of 49th Street I still get messages from them through text messaging and my email
Jaydynce V.
I loved there chili cheese dogs they were so good i loved them so much I would give them 5 stars but they forgot a chili dog so i took away 1 star
North Du P.
After a long journey inland to taste this holywater I was horrified to find it was not in fact ocean water and when i questioned where the source of their water was from the cashier backed away slowly. The seabourn-men will not forget this hearsay.
Quillian T.
They are selling some falsety of our holy liquid. (Seawater) Their Ocean water is a Herasy against the Seabourne. The ocean will remember this Indepth Sacralage
Chris S.
The last four times that I've been to this Sonic Drive-In, I have waited for my food for over 30 min. I arrived yesterday at 6:54pm and received my food at 7:26pm. If I hadn't already paid, I would have been gone. When I followed up they said that they were waiting on fries. I had 2 orders of fries included in my order. We watched several cars come after us and go. It's very frustrating. In addition, we had a 25 dollar gift card that we weren't allowed to use because our order was over 25. It was 42.09. According to them, they can't accept two forms of payment. So if this is true, I will not be asking for or buying a Sonic gift card again.
Deb
Order from Hwy 278 Covington Ga was disgusting. Both double cheeseburgers were hard, dried out, and so cold none of the cheese melted. None of the condiments ordered were included in the bag. Not worth the trouble of turning around, but will never return or recommend this location. The drink order was perfect!
