Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesJul 20, 2026

Hi Rachel, Thank you for taking the time to share your feedback. We understand that waiting for an order update can be frustrating. After reviewing your order, we can confirm that it has already been shipped. While our standard processing time is 7–10 business days, your order was completed within that timeframe and is now on its way. A shipping confirmation email with your tracking information was sent to you. If you haven't seen it yet, please check your spam or junk folder, as it may have been filtered there. We appreciate your patience and hope your sunglasses arrive very soon!

Response from Solstice SunglassesJul 20, 2026

Hi Stephanie, Thank you for your review. We're sorry to hear you're still waiting for your order. After reviewing your order, we can confirm that it has already shipped. Our estimated processing time is 7–10 business days, and your order was shipped within that timeframe. A shipping confirmation with your tracking information was sent to the email address on file. Thank you for your patience, and we hope your sunglasses arrive very soon.

Response from Solstice SunglassesJul 20, 2026

Hi Teri, Thank you for taking the time to leave a review. We understand how confusing it can be to receive a review request before your order has arrived, and we apologize for that experience. After checking your order, we can confirm it was shipped within our estimated 7–10 business day shipping window. A shipping confirmation email with your tracking information was sent to the email address on file. If you don't see it in your inbox, please check your spam or junk folder. We appreciate your patience and hope you'll enjoy your sunglasses once they arrive. Thank you for choosing Solstice Sunglasses.

Response from Solstice SunglassesJul 20, 2026

Hi, Thank you for taking the time to share your feedback. We're sorry to hear about the issue you experienced with the nose pad mounts on your sunglasses. We understand your disappointment, especially with a premium item. We also want to assure you that all of our products are 100% authentic and sourced through authorized channels. We’d be happy to assist you with the issue. Please reach out to our Customer Care Team so we can review the details and help find the best solution for you. We appreciate you bringing this to our attention and look forward to assisting you. Thank you for choosing Solstice Sunglasses.

Response from Solstice SunglassesJul 20, 2026

Hi Chao, Thank you for your feedback. We understand that waiting for your order can be frustrating. We’d like to clarify that our standard shipping timeframe is 7–10 business days. Your order was shipped out today, which is within the estimated timeframe provided at the time of purchase. A shipping confirmation email with your tracking information has been sent to you. If you don’t see it in your inbox, please check your spam or junk folder. We appreciate your patience and hope you enjoy your sunglasses once they arrive. Thank you for choosing Solstice Sunglasses.