Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesAug 18, 2026

Hi, We’re sorry for the confusion regarding your order. We did review your communication history and can confirm that one of our support agents responded to your inquiry promptly on the next business day. Your email was received over the weekend, when our support team was closed. Your order also includes custom lenses, which require additional processing time. Orders with custom lenses typically take 10–14 business days to process, and your order is still within that timeframe. We’re actively working on your order and will ship it as soon as it’s completed. We appreciate your patience and understanding.

Response from Solstice SunglassesAug 18, 2026

Hi, We understand your concern regarding the shipping timeline. However, after reviewing your order, we can confirm that it had an estimated processing timeframe of 10–14 business days before shipping. Your order was shipped and delivered successfully within the stated 10–14 business day timeframe. We’re happy to see that your sunglasses have already been delivered. We appreciate your patience and hope you’re enjoying your new sunglasses!

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your experience! We’re so happy to hear that you found exactly what you were looking for and that everything—from placing your order to receiving your sunglasses—went smoothly. We truly appreciate your support and look forward to helping you with your next pair!

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your review. We’d like to provide some clarification regarding your order. The estimated processing time is 10–14 business days before shipping, and your order was processed within that timeframe. We can confirm that your order has already shipped and is currently in transit to you. It is on its way, and we hope you receive and enjoy your sunglasses very soon! Thank you for your patience and understanding.

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your review! We’re so glad to hear that you were happy with our communication and pricing. We always work hard to provide great value while making sure our customers have a smooth shopping experience. We truly appreciate your support!

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your experience! We’re so happy you were able to find and replace such a special pair of sunglasses from the late ’80s. It’s wonderful to hear that we helped you reconnect with a favorite classic! We truly appreciate your support and hope you enjoy your Ralph Lauren sunglasses for many years to come!

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your review. We’d like to clarify the shipping timeline for your order. The estimated processing timeframe was 7–10 business days before shipping, and your order was shipped within that timeframe. We’re happy to confirm that your order is now in transit to you and on its way. We appreciate your patience and hope you enjoy your new sunglasses once they arrive!