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SOLE FITNESS PARTS (solefitnessparts.com) has 402 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Fitness & Weight Lifting · Wayne, Pennsylvania
Excellent
Fitness & Weight Lifting · Philadelphia, Pennsylvania
Excellent
Fitness & Weight Lifting · Pittsburgh, Pennsylvania
Excellent
Fitness & Weight Lifting · York, Pennsylvania
Great
402 approved reviews, newest moderated first
Cara S.
It was easy to find the correct motor to replace the one that died on our Sole Elliptical. Part arrived quickly and works great. Installation is a little challenging if you have never done it before. Found some good videos online but installation instructions included with the motor might be helpful, particularly with regard to getting the cable attached to the motor. Elliptical is back in business so I am a happy customer.
DCA
Perhaps this is more about the bike than the cable, but I just replaced this cable for the third time in five years so they clearly engineer it to fail. How hard would it be to simply increase the size of this thing so it would last the life of the bike? But if they did that you wouldn't need to spend another $30 and a great deal of aggravation to replace it
Response from SOLE FITNESS PARTSAug 5, 2026
We apologize for your experience with your bike. We are not a manufacturer of parts we only source and sell them. If you are having this many replacements in such a short period of time please contact your manufacturer directly to see if they have made an upgrade on your unit.
RR
I got the right part and it arrived quickly with no hassles
Response from SOLE FITNESS PARTSAug 5, 2026
Thank you for taking the time to write this!
JR
easy to find what I needed and the quick delivery
Response from SOLE FITNESS PARTSAug 5, 2026
We try our best!
GH
I ordered a what said it was a combo arm crank and pedal- was shipped one pedal with a statement that said it was a pedal SET. Then I ordered the crank arm. Both orders- received an initial email when the label was created, then nothing. No info on if it was truly shipped, received, etc- as this order is being shipped to a different address. If I had other options for purchasing, I would have used them.
Response from SOLE FITNESS PARTSAug 3, 2026
Hello, We apologize that our notifications did not get to you in a timely manner. Upon searching your email we were only able to find an order for a crank arm with us. You may have ordered the pedal on another site . The crank was ordered 7/27/26 , shipped 7/28/26 and delivered 8/1/26. Let us know how we can be better
Tommy V.
Nice product….nicely packaged and super fast delivery.
Response from SOLE FITNESS PARTSAug 5, 2026
Glad to hear!
Elaine
the part came immediately..just waiting on my son to install it
Response from SOLE FITNESS PARTSAug 5, 2026
Let us know if you need any assistance
YURIEL ZAPATA C.
Very Good Service
Response from SOLE FITNESS PARTSAug 5, 2026
THANK YOU!