Sola Wood FlowersReviews of solawoodflowers.com

Beautiful flowers! I ordered 200 flowers (random assortment)and stems, 100 of them raw, along with 50 pre-dyed in wheat and another pre-dyed 50 in blue. Also ordered pre-arranged flowers to attach to an arch. They arrived on time, in tact, with the colors as expected. It was very simple to glue to the stems, and they provide easy to follow video instructions on the website. And they will last! Suggest: #1 getting free samples beforehand to ensure the color is what you want #2 researching the website for information #3 when ordering, adding the option to soften the flowers (makes it easier to attach the stems). Very pleased with the outcome and HIGHLY recommend!

ZERO STARS Do not order from Sola Wood Flowers. This company is unreliable at best and dishonest at worst. I ordered 3” Classic Daisy flowers and my order confirmation was correct. When my order arrived on January 20, I instead received 1.5” Autumn Sunflowers — a completely different product. The flowers were packaged in plastic bags grouped by 20, and each bag was labeled “Autumn Sunflower,” with the name crossed out using black Sharpie. This was not a simple mistake or mislabeling — it appeared to be a deliberate attempt to hide that the wrong flowers were sent. They advertise 2-day shipping, yet I placed my order on January 8 and didn’t receive anything until January 20. Customer service was just as bad. I called twice, waited roughly 20 minutes each time, and was sent to voicemail. When they finally responded by email, they misrepresented the issue as “missing items,” even though the problem was clearly that they sent the wrong product. After this experience, I checked the Better Business Bureau. According to the BBB (screenshot available), Sola Wood Flowers is not accredited, has an F rating, and shows over 150 complaints, with 148 marked as failures to respond. Unfortunately, my experience fits that pattern exactly. This was a time-sensitive order, and instead of accountability, transparency, or urgency, I experienced delays, deflection, and what felt like intentional deception. Based on this experience, I would not trust this company with any important or deadline-driven order. Save yourself the stress and shop elsewhere.

Terrible company and customer service. Received poor quality products with broken flowers and a bouquet that looked nothing as described. Chair decor looked like something from dollar tree. Missing table runner. Broken flowers revived for cake topper and customer service has done nothing but run me around in circles. They said no returns after 15 days but it took me almost 6 weeks to even get the crappy product. They have an F and terrible reviews on the BBB too

Absolutely would not recommend If I could leave 0 I would I ordered a bouquet early October for my wedding at the end of Oct no where did it say it would take over two weeks in fact it said fast shipping which is why I ordered. I got an email from them 2 weeks later that said they would start working on my flowers and I would get it by October 31st I immediately messaged them which mind you is ridiculous in itself it took them several days to respond. I told them to cancel my order as my wedding was October 26th and the flowers would be useless. I paid 170.96 for my bouquet and two diy ones they told me since they started working on my flowers they could t cancel my order!!!! If I would have known it would take nearly two weeks for them to even start working on my order I would have never ordered their website should have in big words shipping is not fast it will be a month before you get your custom order!! Now I'm 2.5 months later trying to dispute the charge and to make it worse I paid in full and they took another 43 dollars out and said I owe on affirm even though my bank account shows I already paid. I'm so livid right now, I've literally never experienced this horrible of customer service I've never disputed anything in my life. My wedding was supposed to be happy and I shouldn't have had to stress about my flowers and the whole time I scrambling trying to find another bouquet when I already paid 170 I had to spend more money I didn't have because I already reached my budget for my wedding!! I do not recommend anyone buy from them unless you want shitty service and a company who doesn't put customers first and make it right

DO NOT ORDER!!!! My order never shipped (tracking shows still at facility and not picked up). Customer Service won’t give me a refund, only a credit plus 10% which will not even get me my original order because they won’t honor the sale prices when my order was placed on 11/11/25. Terrible customer service and now I have to dispute the charges with my credit card company.

I’m extremely disappointed with this company. I placed an order for my wedding over the weekend—when they weren’t even open—and emailed moments after placing it to request a few changes. Instead of helping, I was told the order was “already in production.” How is that even possible? This was a DIY order, meaning someone actually has to prepare it, and the business was closed the entire time. The explanation makes absolutely no sense. I was simply trying to add items for my wedding, and instead of receiving understanding or assistance, I was met with zero flexibility and poor customer service. Rather than acknowledging the timing or making any effort to help, they gave an excuse that doesn’t add up at all. This is not how you treat customers—especially those ordering for something as important as a wedding. I will be disputing the charge with my credit card company, and future customers should think twice before ordering.

DO NOT BUY. They turned off google reviews and leave only 5 star ratings on their sites and push out fake ads. Granted I impulse purchased quickly, but i spent $100 for $25 worth of Michaels products and a crafts project with no way to return. If i wanted a kids craft project i would have gone down the street, i wanted professional, nice flowers for the wedding - what an epic waste of money. Their overhead is insane

My flowers didn’t arrive for my wedding. I asked for a refund and they refused. I had paid for fast, 3 day shipping and over 2 weeks later, still nothing. Do NOT use this company!