Sola Wood FlowersReviews of solawoodflowers.com

Terrible service. Flowers came a month after wedding. Refused to refund cause they were already in “production”. It took a month to make what I got?!? Absolutely not. I got basic bouquet and one small centerpiece. It’s not even great quality. Not worth it!!!!! Wouldn’t recommend them to my worst enemy.

If I could give negative stars I would. Purchased several items from Sola and the site stated 3-5 business days to process. After checkout it stated delivery on Oct 5th. This is outside the date for our wedding, about a month in advance. I immediately tried to cancel. Not a week later or days later. Immediately. First, this company has no phone number to call. Second you have to use their Chat service. No one responded to the chat for days. To finally come back and state that they will not cancel the order. Tough. Their site says cancellations are on a case by case but they still refused. This order has not started, or processed yet. Yet they still refuse to cancel the order. Do yourself a giant favor. STAY AWAY! These are scam artists and I wish I would of seen their Trust Pilot scores before hand.

HORRIBLE CUSTOMER SERVICE AND SHIPPING PRACTICES! DO NOT BUY!! I was on a tight timeline but according to their timeline was assured they would get me my order. I was emailed two days after ordering asking for my street address as they were preparing for shipping. Multiple emails since asking for overnight or priority shipping were basically met with “too bad”. My daughters wedding has passed, I still have no flowers and no order or shipping status. I had to go FB marketplace to get replacement flowers the day before. I am taking legal action against this company to include the money spent on other flowers. I would urge anyone else with these issues to do the same.

My best friend ordered her wedding flowers from Sola Wood Flowers well in advance of her wedding. When the order arrived, the two centerpieces looked substantially different from the product photos — particularly the amount of baby’s breath compared with the advertised arrangements. She contacted the company and also left a comment on their Facebook page describing the problem and asking them to make it right. Rather than resolving the issue, her comment was removed and she was blocked from the page. Other friends/family who subsequently commented about her experience were also blocked. Her wedding is approximately one month away, and she is now left trying to resolve an issue with flowers she ordered months in advance. I would strongly recommend that prospective customers look at independent reviews and understand the company’s customer-service and return policies before ordering wedding flowers.

Giving a 1 because I can't give a zero. Problem 1) no shipping updates. Couldn't tell when it was coming for 3 weeks! It finally arrived during a planned trip so I had to have someone go grab it. 2) some flowers were smashed. 3) WRONG COLOR!! 4) so many messages back and forth with no resolution to have it done right. The options were to send me assorted flowers in the right color, and I can pull apart the arrangements to replace them... Or telling me that I can spray paint the flowers. Save yourself the headache and go elsewhere.

I can not believe they had ny orde for 4 weeks and apparently it was forgotten? I cant figure out any other reason it was not out into production. 6 weeks. No flowers. They told me last week itbwas shipped. It was not. A label was created and it sits there with no update when or if it will ship. The absolute worse company I have ever dealt with

I placed my order 7/3/26 and when I first asked about my order, I was told it would ship on 8/4. That didn’t happen. Then on 8/11, I was notified that my order shipped but every time I run the tracking number, the carrier shows the label was created but has not received the shipment! This is true as of 5 minutes ago, today, 8/18/26! I needed those flowers delivered to me no later than Thursday, 8/20/26 for my wedding!!! Every time I contact "customer service" I'm told that sometimes tracking doesn't update in real time as the package is scanned throughout transit, but that's not the issue and they are not listening! It shows and I called the carrier to verify, they have NOT received my package!

Didn’t ship my items until after my wedding. They said it would take 22 days, but it was more like 40. Save your money and order from Amazon. More tha. Half the price and same quality.