Solace HealthReviews of solace.health

Very helpful and trustworthy!

Knowledge, kindness

Samantha is doing great going beyond what most would do. She makes things clear so i can make an informed choice. She takes the aggravation out of these decisions.

I would not have been able to navigate the bridge program to get my GLP-1 without Michele.

Nikol was great, she was able to get through the red tape and solve my problem. I have already recommended Solace to a few people.

Christy French is very professional and very helpful with everything she does. It is a pleasure having her as my advocate.

Let me say from the beginning, Advocate Jill was really good. Researched solutions and went beyond. As for Solace as a company, not so much. Was told from beginning insurance will pay for service. After the first month, got a bill. Advocate said don’t pay. Got a second notice from Soalacr saying I owed for the previous month. Called and talked to customer service on the phone. Said I would pay but wanted to cancel service. Middle of next month got another bill for the second month. Went through a bunch of double talk. Even had to email the statement that was in question. Like they don’t already have it. You sent it to me!! So they email statements to you in the middle of the month after billing month. So now I have month and a half that I owe. Never again will I use someone to do what I could have done for free. I have the email now that proves I want to cancel. Don’t call, because they can deny!

Solace offers supplemental medical assistance for Senior Citizens with additional needs beyond the traditional primary care doctor. The patient advocate is only very part time I had a very good advocate. But out of the blue when emailed more than once in a week....dropped me like a hot potato. I didn't appreciate that AND Solace wrote me and "too bad...sorry"