Kathy S.
Clair has been very helpful trying to…
Clair has been very helpful trying to get through all the medical stuff Medicare throws at me. A very caring snd determined advocate.

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kathy S.
Clair has been very helpful trying to get through all the medical stuff Medicare throws at me. A very caring snd determined advocate.
Lyriq G.
I ONLY STAND ON HONESTY! James the Advocate supervisor is consistently sending me reminders of my upcoming appointment with my Nurse Advocate. When I first started with SOLACE HEALTH, I wasn't pleased and when I reported to him, He didn't hesitate, he immediately contacted Claire and come to find that there was a huge change in our patient and Advocate relationship. They are the greatest HEALTH organization I have ever dealt with. CLAIRE Hast is very much involved in my health and respects my decisions that we both are comfortable with. She has helped me apply for in-network health insurance, which cost more but less out-of- pocket expenses, she has set up all of my doctor's appointments for me, involved in conversations and decisions they make, she is very knowledgeable in the health industry. This organization is really for their clients and their health issues. This really moves my heart. They need to ne recognized sincerely for the service they provide to their clients of EXCELLENCE! I WOULD DEFINITELY RECOMMEND THIS ORGANIZATION. MRS. CLAIRE HAST KEEPS HER RELATIONSHIP WITH HER CLIENTS VERY PROFESSIONAL AND HONESTY. BECAUSE COME TO ME WITH TRUTH OR KEEP IT MOVING. THANK YOU SOLACE HEALTH FOR ALL YOU DO AND CONTINUE TO DO FOR ME.
Rene Carlene S.
My advocate was AWESOME, but after months of trying to get an electric wheelchair, when my insurance changed, you dont take Devoted Health. That ridiculous! My advocate went above and beyond to helo me.
Response from Solace HealthMar 5, 2026
Rene, thank you for your review, we're very sorry to hear of the issues you experienced when using our services. The goal is always to provide our patients with exemplary care and build relationships between patients and advocates that can last for time to come. We are working every day to expand our coverage options, and we urge you to add yourself to our waitlist so that you get notified the minute we expand our services to cover your insurance as well. We understand this can be jarring, but we do have to work as quickly as possible when a patients insurance changes to make sure that they don't incur any additional charges that may not be covered. We hope this helps clarify, and again apologize that you experienced this. We hope to be able to impress you again in the future.
Cynthia A.
I had a very negative existence with them. They did not disclose their fee structure to me upfront( Medicare had a lifetime limit). The “ advocate” assigned to me did not seem to know basic information and wasted a lot of time and effort ( presumably for which I was billed). They claim to have “ advocates who have expertise in my illness but when asked directly to management I got a much more elusive response. I would not recommend them.
Response from Solace HealthMar 5, 2026
Hey Cynthia, we're so sorry to hear about your experience using Solace. Please know that this is not the standard we strive to provide our patients, and we've forwarded your review to leadership to review. Thank you for giving us this opportunity to improve, and we hope that you'll allow us the chance to better impress you in the future.
Shirley H.
I responded to something I had seen on Facebook. The doctor responded quickly with a zoom meeting. Within a few days, Beth, my advocate reached out to me. This is such a wonderful program for those that require help with health care, etc. Beth has been an integral part of my health journey. I highly recommend both Solace and Beth!
Doris V.
Absolutely wonderful advocate. Trisha Davis. She is very knowledgeable and knows how to navigate various organizations and get correct He is my lifesaver and I am recommending her to my friends who need an advocate,,,my thanks to her Doris valladao
Jesse E.
I think Liz is doing a good job with her assignments to help with navigating the process in which I am going through I understand that she has to have some time to process what she needs to process and understand what I am going through with my health issues that isn’t a easy process which just happens when a patient is outside the ordinary process that is usually the most accurate problems in their health care needs to solve in a timely manner she is trying her best to make sure that the patients stays well as much as possible her involvement has been making a difference in some particular areas of my health I’m just concerned that during this process she will keep up the good work she has always been doing and that she will continue to do good with her involvement with my health care needs it’s not a easy process I just believe her and I will get some issues done soon as I surley needs some things to get better I Thank her for everything and hopefully she will always have great success in her health care advocate cases
Amy s. H.
I'm very thankful for my advocate,Kristie, she helps me understand medical terms, symptoms, is very supportive ,that I'm very thankful for her support.it truly helps to have a professional help a patient in the medical field.