SohnneReviews of sohnne.com

4.1242 reviews
Furniture Stores
1301 Folsom St, San Francisco, CA 94103, United States, San Francisco, California

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Sohnne

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About Sohnne

Sohnne is a modern furniture brand focused on bringing iconic design into everyday homes at honest prices. Inspired by mid-century and contemporary styles, the company works with skilled craftsmen to create comfortable, long-lasting pieces using quality leather, fabrics, and solid framing. Each item is produced with careful attention to detail, from construction to packing and delivery. Customers value Sohnne for its clear communication, responsive support, and straightforward policies, making it a trusted choice for those who want beautiful furniture without luxury markups.

Sohnne (sohnne.com) has 242 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: sohnne.com
Website: sohnne.com
Category: Furniture Stores
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sohnne reviews

242 approved reviews, newest moderated first

Victor B.
Dec 21, 2022
They improved
The first time I bought something at Sohnne, the experience was fine. But the second time was something else – they had really improved their timeframe and delivery methods! The item was delivered in 3 to 4 days and was well-packed without a single scratch, despite being HEAVY. It seems to be of high quality for a replica. Another thing I'd like to highlight is their transparency. They've now added a label to each item indicating that it's a replica.
Response from SohnneDec 15, 2025
Hi Victor, thank you so much for taking the time to share this! We’re thrilled your second experience felt noticeably better—especially with delivery speed and packaging. We also appreciate you highlighting our transparency updates. Thanks again for your support and for recognizing the improvements! Best, Andy Sohnne team
Mike L.
Dec 2, 2022
Chair is fantastic
Chair is fantastic, customer service great. Only issue I had was the delivery cost which was higher than indicated on the website when ordering.
Response from SohnneDec 15, 2025
Hi Mike, Thank you for your review and for sharing your feedback. We’re really happy to hear you love the chair and had a great experience with our customer service. We’re sorry the delivery cost was higher than what you expected at checkout—your note is important and helps us improve pricing clarity so everything is transparent before ordering. Thank you again for choosing us! Best, Andy Sohnne team
Cindy R.
Nov 9, 2022
Product Price QUALITY!!
Product Price QUALITY!!! Speed of delivery! Comfort. Product in person even better than on site. Which is saying much! As site is awesome. Chair with ottoman is stunning!
Response from SohnneDec 15, 2025
Hi Cindy, thank you so much for the amazing review! We love hearing that you were impressed with the quality, comfort, and delivery speed—and that the chair with the ottoman looks even better in person! Thanks again for your support, and enjoy your stunning set! Best, Andy Sohnne team
Max S.
Oct 29, 2022
Stunning Ottoman
Amazing product, got the ottoman chair, similar to Eames but way more affordable. Took some time to set up but very solid build
Response from SohnneDec 15, 2025
Hi Max, thank you so much for your review! 😊 We’re thrilled you love the ottoman chair and that you found it to be a great value with a solid build. We also appreciate you mentioning the setup—thanks for your patience, and we hope you enjoy it for years to come! Best, Andy Sohnne team
Marco L.
Oct 28, 2022
Great customer service
Ordered the tall version lounge chair. Leather is pretty soft to touch. Cushions are firm and comfortable. Overall build is solid. Good value for this classic lounge chair. Pretty easy to assemble. Contacted customer service for one missing part. Got response within a few hours and took care of the issue. I am pretty satisfied with this purchase.
Response from SohnneDec 15, 2025
Hi Marco, Thank you for taking the time to share your experience! We’re so happy to hear you’re enjoying the tall lounge chair—especially the soft leather, comfortable cushions, and overall solid build. And thank you for reaching out when a part was missing; we’re glad our team could respond quickly and get everything sorted. Enjoy your chair, and thanks again for choosing us! Best, Andy Sohnne team
John Edward V.
Sep 11, 2022
Purchased chair and two days later…
Purchased chair and two days later cancelled order. They didn’t cancel but asked for $50 cancel fee. Before I could answer the chair arrived anyway. I’ve been in email contact ever since delivery to return the chair. You can not return unless you get a decision from them to return. Their website offers a form to submit but there is no place to download the form. Now I’m waiting for over a week to hear back to get a return label. I was told “I will be contacted when she gets update from management. “ A simple cancellation has now turned into a major waste of my time to keep following up on this. Any order online from another Co would immediately send return label and credit. This all started Aug 27
Response from SohnneDec 15, 2025
Hi John, thank you for taking the time to share your experience. We’re truly sorry for the frustration this cancellation and return process caused—this is not the smooth experience we want for any customer. We understand how time-consuming it can be when you’re waiting for updates and a return label. If you’re still needing help, please reply to your open support thread with your order details and we will prioritize getting clear next steps and a resolution as quickly as possible. Thank you again for your patience. Best, Andy Sohnne team
Jon T.
Sep 3, 2022
Awesome
Fast delivery. Great price. Great quality. Very satisfied.
Response from SohnneDec 15, 2025
Hi Jon, Thank you for your review! We’re so happy to hear you loved the fast delivery, great value, and quality. Enjoy your purchase, and we’d love to help again anytime! Best, Andy Sohnne team
Nick van Terheyden, M.
Aug 23, 2022
Excellent Customer Service
UPDATE: After some initial communication problems and challenges reaching people Sohnne has been very responsive and helpful. They shipped out the replacement parts and solved my problems and I am very happy with the end result I purchased their classic lounge chair and ottoman for $1,200 The unit came disassembled but assembly was problematic One of the bolts was defective and could not be used leaving the armrest unsecured. The base attachment to the seat was engineered with poor tolerances making the fitting tight and requiring over-straining of the bolts and stripping of paint and metal to get the unit together Attempts to contact the company were met with silence (email - no response, twitter - no response and calling the number on their website - no response, phone was never answered)
Response from SohnneDec 15, 2025
Hi Nick, thank you so much for your detailed review and for sharing both the challenges and the final outcome We truly appreciate your patience throughout the process. While we’re sorry for the initial difficulties with assembly and communication, we’re very glad to hear that our team was able to step in, send replacement parts, and resolve the issue to your satisfaction. Your feedback has helped us improve both our product checks and customer support responsiveness. Thank you again for sticking with us and for your understanding Best, Andy Sohnne team

SohnneReviews of sohnne.com

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