customer
Online service with outstanding customer service
The customer service was excellent. This was the only website that not only offered delivery but also knock-down service in case the item was too big to go round the tight corners of a condo. The delivery was perfect and we are enjoying the Nico sofabed. I wish the back cushions were a little more fir but otherwise the sofabed from Luonto is wonderful. As a senior citizen, I would have liked the option of having the legs a little higher so that sitting and standing would be easier. However, younger people would not have a problem.
Response from sofabed.comJun 12, 2023
Thanks so much for your feedback. We have taken your feedback about back cushions and provided that to manufacturer. We look forward to serving you in future. thanks Avni



