sofabed.comReviews of sofabed.com

Customer service was extraordinary. I needed to find a sofa bed ASCAP. Challenges: days before Christmas holiday.i wanted the Luonto brand I first chatted on site with James. Then he called and answered all my questions. Best of all it was in stock and way less expensive than the brick and mortar store!!

Great customer support all along the way to help order and process the order. Delivery came as promised and no hassle. I was initially worried about making a large ticket item for online order - but it all turned out fine.

Easy to order, fast delivery, responsive and informative customer support, high quality product. Will do customers with SofaBed again.

Clear communication and timely shipping.

My experience so far has been awesome. James, who is my sales person has a lot of knowledge in the products and has helped me through the entire purchasing process.. It took a few days for my husband and I to decide on the perfect sleeper and James was there the entire time helping us figure it out.. He was awesome and we can not wait to get our new sleeper!! Thank you again!!

Everything was great -- buying, speed of delivery, setup, product -- but the only downside to my experience was that I didn't get the call, as the C/S person said I would, to tell me what the delivery window would be. I was told I'd receive a call 24 hours before delivery. The sofa arrived at 8a--I'm glad I was awake, but I needed time to move the existing futon to another room. My husband and I were able to do it in a rush. The driver said he/someone had texted my cell. I looked and it was there, but it must have arrived after 11p the night before because that's when I turned my phone off, and I didn't turn it back on until 2 min to 8 the next morning! I was told I'd get a phone call, on my primary number (landline) which is best, but there was no call made to the primary number nor on my cell, just a text. Other than that, everything was fine.

We were in the market for a modern, comfortable sleeper for our newly renovated basement. Skeptical of the many options we found online featuring mostly mixed reviews, we decided to venture out to our local furniture shops to see what we could find. We loved the pieces offered by the brand Lounto, with modern lines, simple design, solid construction. With very few options available in-stock, we looked at the additional models available for ordering. Armed with some quotes we went back home to give it a think and pick a model after properly measuring our space. Then, we decided to look online. We were surprised to find JenniHome. We have always been wary of “too good to be true” sites offering better deals than brick and mortar stores but after a bit of research on the business reputation and reading the many positive reviews posted by previous customers, we decided to give it a go. We purchased the elfin sleeper sofa with nesting mechanism and matching mattress protector at Jennihome for a much better price and faster delivery time than the 2 local brand name stores we had previously visited. Delivery was prompt and professional. The crew placed the item at the spot we requested, unpacked, installed the legs, showed us how to open it and close it, picked up the wrapping and were out on their way very quickly. Overall, a great experience. Definitely recommend JenniHome!

Professional, responsive, answered all my questions, worked with my building and me on delivery. Delivered exactly what I ordered ahead of schedule!