SnoreRxReviews of snorerx.com

Scam. Ordered a product, was charged, received shipping notification, and never seen anything since. No tracking and no responses to my attempts to ask questions.

This has been the worst experience trying to get any information about my order. I ordered a Snorerx Plus, credit card charges but no information about shipping, expected delivery, or replies to many emails and voice mails. The customer service is evidently non-existent. Looks like I will be issuing a dispute for the charges with the credit card company. Totally disappointed with SnoreRx!!!

My order never arrived, and the seller did not respond to my phone calls or emails. The lack of communication was extremely disappointing. Based on my experience, I would not recommend buying from this seller.

My rating is based solely on the Customer Service side of the company. I ordered the Plus, and was eager to try it out. Unfortunately, shipping was extremely slow, and by the time I received, had gained information on my snoring habits. It turns out, I don't need the mouth device. My (late) effort to return was denied due to being TWO DAYS past the return window. Rules are rules, I guess. My bad, but NO lenience from this corporate entity. Too bad.

Zero customer service and zero quality control. The snore guard I purchased was improperly molded from the factory and was crooked. I have emailed the company many times and made many phone calls. They will not return my email or phone call. If you purchased your snore RX via credit card, I would reach out to the company and stop payment. That is my next step. Update: They have finally returned my email and advised they would not give me a refund or exchange because it has been past 30 days. I started the process the first week I had the guard. Even if you get one that is molded properly it feel like your sleeping with a hockey puck in your mouth.

Hopeless customer service. Ordered 13 days ago and heard nothing - even after following up with their support e-mail contact.

Purchased this after using quite a few guards as this one was top rated on all major sleep sites (I still can't figure out why). Received after 3 weeks after zero communication from the seller. Mouthguard seemed like it was made for a Neanderthal's jaw, it was at least 25% bigger than any guard I ever tried. So poorly designed that past a 4mm adjustment, my bottom jaw just simply did not catch the guard and kept slipping back making the guard totally useless. This is due to how shallow the ridges are that catch the teeth. One of the adjustment sliders on the right did not click on the line to indicate the number but clicked IN BETWEEN the two lines making it impossible to know what my actual adjustment is. Was well within the 30 day refund time as it says on the site with no restrictions. Emailed them, called them a few times, sent a few messages through their site, zero response. DO NOT EVEN THINK OF BUYING!!!!!!!!!!!

I tried the Snore Rx mouth piece. I couldn’t get a good fit with the boil and bite process and the mouth piece was too painful to wear. They never checked up on me, and emails requesting an exchange went unanswered. Very unhappy and I would not recommend.