SnoreRxReviews of snorerx.com

Placed order. Never received. No updates or response to my multiple emails. Pure scam!

0 Stars. Incompetent at best, Scam at worst. I placed an order 1 month ago with them and, after the order confirmation, received no further information from them. The order has never been shipped as far as I can tell. I then tried to contact them multiple times to get further information and received no response. I tried to cancel my order, and no response. I have now had to refute the charge with my bank and will hopefully get the money back. It's either a scam, or completely inept communications and systems

The mouth piece was 8/10. But customer service does not answer when my mouth piece got broken a few months in. I dont expect they would replace it, but atleast an answer after several attempts.

placed an order on august 9, now it's 18 and still nothing. wrote to support twice and again - nothing. do they even exist anymore???

Device didn’t work for me, and the “30-night” guarantee isn’t really a 30-night trial I purchased the SnoreRx Plus directly from SnoreRx because of the advertised 30-night money-back guarantee. Unfortunately, I was away on vacation when the device was delivered, so I wasn’t able to begin using it immediately. Once I returned, I used the device for a couple of weeks, giving it a legitimate opportunity to work. My experience was that the SnoreRx Plus was essentially ineffective. It repeatedly fell out of my mouth during the night, almost nightly, and therefore wasn’t providing a practical solution to my snoring. I contacted SnoreRx and explained the situation, asking whether they would honor the spirit of the 30-night trial based on the period I had actually been able to use the device. They refused and pointed to their policy that the 30-day period begins on the delivery date, not the date you actually start using the device. I understand that companies have return policies, but I find it very disappointing that a product advertised with a “30-night 100% money-back guarantee” doesn’t actually give the customer 30 nights to evaluate it. In my case, vacation time counted against the trial even though I wasn’t using the product. My recommendation: be very careful before purchasing. If you buy this product, understand that your return clock starts when FedEx/USPS/UPS says it was delivered—not when you first try the device. The device didn’t work for me, and I was particularly disappointed that the company wasn’t willing to make a reasonable exception given the circumstances.

Its a bit fiddly The mouth guard fell apart in the boiling water and when I picked it out of the water it warped the guard so I sent it back

Following the initial order and confirmation email I received no further communication regarding delivery or tracking information and the company failed to respond after multiple outreaches via website, voicemail and email. I processed a charge back through my credit card

I should have read these reviews BEFORE I made my purchase. BIG mistake. I ordered the mouth guard 8 days ago, initially I got a message with an order number but nothing else. When 3 days passed by and I didn't receive an email about it getting shipped, I sent them a message asking for tracking information. Crickets. So I sent another message. No response. I sent a third message and again no reply. I even tried calling and got a message that they are not available at this time. Anytime I called, I got the same message. I'm not hopeful I will ever see the product or my money again. I will be contacting my bank, but who knows if that will yield any results. Don't be like me and order this product.