Snap-on ToolsReviews of snapon.com

Do not recommend Snap-On. Way to expensive which there are many other tools that will get the job done. Only thing Snap-On has going for them is there lifetime warranty for everything but electric items. Snap-On Credit interest rates are insanely high no matter what your credit score is. Snap-On truck representative just charge your Debt or credit card anytime the please even if you don't owe them anything. Recommend not giving them access to your personal accounts.

Snapon is comprised of thieves and loan sharks. Snapon is the first company I have dealt with where I have spent thousands of dollars, only to be threatened and blamed for problems that are solely on their end. The tool truck driver for my location quit and they were unable to find a replacement. I attempted to contact a representative multiple times to set up a payment and couldn't get through to anyone. I finally got in contact with a representative and set up a payment plan. However, I had to file an extension due to the time period that I could not make a payment due to them not having any way to collect. Not only do they pawn the blame off on to me, but they also have threatened that if a single payment is even one day late, they will automatically confiscate my toolbox. They have no intentions of working with their customers and ultimately want to screw you over after taking plenty of your money. I expected far more out of a big name business. I will most likely be taking my business elsewhere.

Worst customer service.Keep sending bills where we have already paid. incompetent staff

Crooks Low quality tools

Wouldn't buy Snap-on tools from now on. Ratchet Screwdriver has been repaired once already and needs to be repaired again. They don't offer this so called life time warranty on hand tools with moving parts! From experience you can get better tools for less money.

PRIMARK QUALITY AT HARRODS PRICES! I purchased a 6 month old Snapon toolbox off a work colleague but 6 years down the line it’s falling apart like a cheap watch. The box has been in the same workplace since new and occasionally gets moved around the workshop, it’s not been abused neither has it been rolled in and out of vans all its life. After complaining about it to head office I had a Snap-On supervisor come to my garage to inspect it. He admitted that there is clearly a manufacturing fault with the toolbox and not the way that it’s been treated. They have now told me that this won’t be covered under their warranty. Over 20 years being in the trade I’ve only ever bought Snap-on tools, but now their assembly plant is in China (labour and materials) this clearly reflects on the quality of tools. Other Snap on toolboxes in our workplace are 30/40 years old and still hanging together. I wouldn’t purchase another item from Snap-on, stick with USA made tools and buy MAC TOOLS.

This company have the worst customer service, when you call to make subscriptions payment; they do not want to give you reference number of your payment . Just they say you will get it by mail; and hanged off the call no giving you chance to talk or ask anything . They are very fast to collect the money but they do not give good customer service. And if you want to create an online account to make payments is very complicated process like scient rocket

They completely lie and take advantage of young technicians thinking they are their friend only to find out the horror story of 16% front load interest debt they can't fight their way out of. Hard working young people need mentors and nurturing, not con artists.