Snap MailboxSnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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David
Amazing customer service! Very descriptive! Very knowledgeable! And very helpful! Not only answered all my questions but also helped with every detail and went the extra mile and helped even more! I’m very happy with the service thank you so much Tyler!
Emmet D.
Snap Mailbox customer support are very responsive to all my requests, overall a great service which I highly recommend.
Jared S.
This is literally the worst company that I have ever dealt with. I signed up through swyft filings (another joke of a company) They do not respond to anything, emails, calls, website inquiries, prodding from swyft, nothing. Simply try calling and see what it is like before you spend a dime with them.
Response from Snap MailboxMay 3, 2021
Hello Jared, We appreciate your feedback. Over the course of the last few months we have made major changes to Snap with our user interface as well as behind the scenes to provide a much improved client experience. Please let us know the best contact number for you so a supervisor can reach out to you and help answer any questions you may have!
Ed
Cannot contact this company. Called everyday for a week multiple times. Sent emails with no answer. Cannot get mail forwarded. Cannot get it scanned. Nothing other than notifying me they have my mail. Worst scam ever. Signed up via swyft filings. Stay away from both.
Response from Snap MailboxMay 3, 2021
Hello Ed, We appreciate your feedback. Over the course of the last few months we have made major changes to Snap with our user interface as well as behind the scenes to provide an improved client experience. Please let us know the best contact number for you so a supervisor can reach out to you and help answer any questions you may have!
Cindy R.
Snap Mailbox does not care about your business, I pay for mail service and do not receive my mail ! every time I receive an email stating that di have new mail I open it just to find it dated two months back! my MAIL IS TIME SENSITIVE! I just received two, one dated March 18 and March 25!!! we are in June! I cannot even respond to these letters from government offices because I have passed the deadlines! this happens over and over and over!! I want to scream! and no-one calls me or responds or frankly gives a crap! they just take my money every month!! the owner of SnapMail should be embarrassed and ashamed!
Response from Snap MailboxMay 3, 2021
Hello Cindy, We appreciate your feedback. Over the course of the last few months we have made major changes to Snap with our user interface as well as behind the scenes to provide an improved client experience. Please let us know the best contact number for you so a supervisor can reach out to you and help answer any questions you may have!
valerie “vkcarter64” C.
This is horrible I haven't been able to reach anyone. I need for Swift to fix this issue. They referred to this company and I've not received mail that I know has been delivered.
Response from Snap MailboxMay 3, 2021
Hello Valerie, We appreciate your feedback. Over the course of the last few months we have made major changes to Snap with our user interface as well as behind the scenes to provide an improved client experience. Please let us know the best contact number for you so a supervisor can reach out to you and help answer any questions you may have!
Rubik T.
Wow if there was -0 star rating for this people i would of gave it, worst company ever, they don't forward anything on time, some of my mail is missing for months now, there is no way to contact them, i have to go thru swift filings to get in touch with this people, i don't know how this people are still in service. stayyyyyyyyyyyyyyyyy awayyyyyyyyyyyyyy
Response from Snap MailboxMay 3, 2021
Hello Rubik, We appreciate your feedback. Over the course of the last few months we have made major changes to Snap with our user interface as well as behind the scenes to provide an improved client experience. Please let us know the best contact number for you so a supervisor can reach out to you and help answer any questions you may have!
Ahmed S.
SUCKS No service Very late to reply No telephone number. You can't call no one and to talk to.
Response from Snap MailboxMay 3, 2021
Hello Ahmed, We appreciate your feedback. Over the course of the last few months we have made major changes to Snap with our user interface as well as behind the scenes to provide an improved client experience. Please let us know the best contact number for you so a supervisor can reach out to you and help answer any questions you may have!
