David S.
I cannot get ahold of anyone at this…
I cannot get ahold of anyone at this company! They don't answer emails and nobody returns phone calls very unprofessional. I have tried to get my mail scanned to me for 7 days! I can't update my credit card either nothing works and I have a time sensitive issue!
Response from Snap MailboxAug 10, 2023
Hello David, I'm sorry to hear that you had trouble updating your account's billing information. I understand you tried reaching out to us; unfortunately, it was after our hours of operation. My apologies for the inconvenience. I noticed that you've already spoken to one of our support specialists, and your concern was resolved. Is there anything else you need assistance with? I want to ensure you're well taken care of, save your experience, and provide you with a 5-star level of experience. Our hours of operation start at 9:00 AM - 5:00 PM CST, Mondays - Fridays, and you can call us at 877-214-0121.